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Connecticut Telecom Compliance Guide

CT

Telecom Compliance Reference — Updated January 2023

Mini-TCPA State — High Risk

Calling Hours

8:00 AM9:00 PM

Min Penalty

$11,000

Registration

Required

Connecticut Do-Not-Call List

State DNC registry requirements for Connecticut

Connecticut Has Its Own DNC List

You must scrub against BOTH the federal National DNC Registry AND the Connecticut state DNC list before making calls in this state. Scrubbing only the federal list is not sufficient.

Connecticut Do Not Call Registry (adopted federal NDNC)

Maintained ByConnecticut Department of Consumer Protection (DCP); federal registry maintained by FTC
Scrub Frequency RequiredMust scrub against the federal NDNC Registry at least every 31 days. Connecticut law effectively prohibits cold calling without express written consent as of October 1, 2023.
Registration PermanentYes — once registered, stays on list

Covers

LandlinesCell PhonesText Messages
Download FormatFederal NDNC format (access via FTC telemarketing.donotcall.gov portal)

Connecticut adopted the federal National DNC Registry in place of its former state-specific list. Consumers previously registered on the state list are automatically protected. CRITICAL: Effective October 1, 2023, Connecticut passed SB 1058 — one of the strictest telemarketing laws in the country. It effectively PROHIBITS COLD CALLING by requiring express written consent before making telemarketing calls, even to numbers NOT on the DNC list. Within the first 10 seconds of any call, the telemarketer must identify themselves, state the purpose, and ask if the consumer wishes to continue. Penalties: up to $20,000 per violation. Permitted hours: 9am-8pm. No state telemarketer registration requirement exists, but compliance with the consent requirement is mandatory. Connecticut does NOT require a separate state registration fee.

Federal National DNC Registry (Always Required)

Scrub FrequencyEvery 31 days (minimum)
Free AccessUp to 5 area codes
Full Access$75 / 5 area codes / year

You must scrub the federal list regardless of whether Connecticut has its own list. There is no opt-out from federal DNC compliance.

DNC Scrub Checklist

Subscribe to the National DNC Registry (telemarketing.donotcall.gov)
Subscribe to the Connecticut state DNC list
Scrub your call list against both registries before each campaign
Re-scrub every 31 days (federal requirement) — more often if state requires
Maintain your own internal DNC list for opt-outs
Honor internal opt-out requests within 30 days
Document all scrub dates and list versions used
Calling a DNC-registered number in Connecticut: $11,000 per call. The consumer can sue you directly — no AG required.

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This is a compliance reference tool, not legal advice. Data compiled from public statutes, LegiScan, CourtListener, state AG offices, and AI-assisted analysis. Verify all information with qualified counsel before relying on it. Full terms & data sources →

Do-Not-Call List Rules in Connecticut — 2026 TCPA Compliance Guide | TCPA Guide