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Connecticut Telecom Compliance Guide

CT

Telecom Compliance Reference — Updated January 2023

Mini-TCPA State — High Risk

Calling Hours

8:00 AM9:00 PM

Min Penalty

$11,000

Registration

Required

⚠ Penalty Exposure — Connecticut

Per Violation

$11,000

Willful

$25,000

AG Max/Violation

$25,000

10,000 Calls

$110,000,000

= exposure

⚠ Private Right of Action⚠ Class Actions Allowed

Overview

Connecticut has robust telemarketing statutes under Conn. Gen. Stat. § 42-288a requiring registration and bonding. The state maintains its own DNC list and imposes penalties up to $11,000 per violation. The AG has been active in telemarketing enforcement, and consumers have a private right of action under CUTPA (Connecticut Unfair Trade Practices Act).

Consent Requirements by Channel

ChannelConsent RequiredOne-to-One
Voice CallPrior Express
SMSWritten Consent RequiredRequired
MMSWritten Consent RequiredRequired
AI VoiceWritten Consent RequiredRequired
PrerecordedWritten Consent RequiredRequired
Ringless VMWritten Consent RequiredRequired
FaxWritten Consent Required

Key Court Decisions

Connecticut Light & Power Co. v. Public Utilities Regulatory Authority

7/10

Supreme Court of Connecticut · Apr 2026

TCPA

Recent Enforcement Actions

Operation Stop Scam Calls — 180+ enforcement actions nationwide

Jul 2023 · telecommunications

CT AG Tong participated in FTC's Operation Stop Scam Calls — largest telemarketing crackdown in FTC history. 180+ actions targeting telemarketers, lead generators ("consent farms"), and VoIP providers. CT's enforcement posture combines multistate coordination with state-specific legislative tools (SB 1058). State-level enforcement particularly effective because CT updated its laws to match modern robocall ecosystem.

CT SB 1058 — Telemarketing statute modernization effective

Jun 2023 · telecommunications

CT SB 1058 (signed June 2023) modernized the state's telemarketing laws — first update since 2015. Expanded statutes to cover text messages. Banned gateway VoIP providers from facilitating overseas scams. Allows enforcement against calls received by CT area codes regardless of origin. Restricted calling hours to 9 AM - 8 PM (tighter than federal). Requires prior express written consent for all telephonic sales calls. CT consumers received 471 million robocalls in 2022.

Michael D. Lansky LLC d/b/a Avid Telecom

May 2023 · telecommunications

CT AG Tong sued Avid Telecom as part of 49-state coalition. Avid transmitted 24.5 billion calls (90%+ robocalls) despite 329 traceback notifications. CT among 16 states leading the Anti-Robocall Task Force. Important context: CT updated telemarketing statutes (SB 1058) in 2023 to cover text messages, ban gateway VoIP providers from facilitating overseas scams, and restrict calling hours to 9 AM - 8 PM.

Key Rules

Mini-TCPAYes
StatuteConn. Gen. Stat. § 42-288a et seq.
Calling Hours08:00:0021:00:00
Registration$100
State DNC ListExists
Private ActionYES
Class ActionsAllowed

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This is a compliance reference tool, not legal advice. Data compiled from public statutes, LegiScan, CourtListener, state AG offices, and AI-assisted analysis. Verify all information with qualified counsel before relying on it. Full terms & data sources →