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Connecticut Telecom Compliance Guide

CT

Telecom Compliance Reference — Updated January 2023

Mini-TCPA State — High Risk

Calling Hours

8:00 AM9:00 PM

Min Penalty

$11,000

Registration

Required

Connecticut Telemarketing Enforcement Actions

AG actions, FCC fines, FTC cases, and private lawsuits in Connecticut

Total Actions

4

Total Penalties

$110.0M

Largest Single

$110.0M

Most Recent

Jul 2023

All Enforcement Actions (4)

Operation Stop Scam Calls — 180+ enforcement actions nationwide

FTCJul 2023· telecommunications
robocall violationsdeceptive lead generationfacilitating robocalls

CT AG Tong participated in FTC's Operation Stop Scam Calls — largest telemarketing crackdown in FTC history. 180+ actions targeting telemarketers, lead generators ("consent farms"), and VoIP providers. CT's enforcement posture combines multistate coordination with state-specific legislative tools (SB 1058). State-level enforcement particularly effective because CT updated its laws to match modern robocall ecosystem.

CT SB 1058 — Telemarketing statute modernization effective

State AGJun 2023· telecommunications
robocall violationsdnc violations

CT SB 1058 (signed June 2023) modernized the state's telemarketing laws — first update since 2015. Expanded statutes to cover text messages. Banned gateway VoIP providers from facilitating overseas scams. Allows enforcement against calls received by CT area codes regardless of origin. Restricted calling hours to 9 AM - 8 PM (tighter than federal). Requires prior express written consent for all telephonic sales calls. CT consumers received 471 million robocalls in 2022.

Michael D. Lansky LLC d/b/a Avid Telecom

State AGMay 2023· telecommunications
facilitating robocallstcpa violationsdnc violationscaller id spoofing

CT AG Tong sued Avid Telecom as part of 49-state coalition. Avid transmitted 24.5 billion calls (90%+ robocalls) despite 329 traceback notifications. CT among 16 states leading the Anti-Robocall Task Force. Important context: CT updated telemarketing statutes (SB 1058) in 2023 to cover text messages, ban gateway VoIP providers from facilitating overseas scams, and restrict calling hours to 9 AM - 8 PM.

Associated Community Services Inc. / Directele Inc. / The Dale Corporation

FTCMar 2021· financial services

$110,000,000

settlement

robocall violationsdeceptive telemarketingconsumer fraud

CT AG Tong joined federal settlement shutting down operation that made 1 billion+ deceptive charity robocalls collecting $110M+. 34 million calls to CT numbers alone (Jan 2016 - Aug 2019), including multiple calls per hour to some families. $110M judgment (suspended for inability to pay). Companies shut down, managers permanently barred from fundraising and robocall telemarketing. CT AG noted the disproportionate impact on elderly donors.

By Enforcer

FTC2
State AG2

Most Common Violations

robocall violations3
facilitating robocalls2
dnc violations2
deceptive lead generation1
tcpa violations1

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This is a compliance reference tool, not legal advice. Data compiled from public statutes, LegiScan, CourtListener, state AG offices, and AI-assisted analysis. Verify all information with qualified counsel before relying on it. Full terms & data sources →