AG James joined 50-state bipartisan coalition sending warning letters to 37 voice service providers demanding they stop routing illegal robocalls. Investigation found these providers routed thousands of robocall campaigns impersonating utilities, financial companies, Medicare, Amazon, and tax relief services. Precursor to enforcement — carriers that fail to act face liability. Demonstrates AG's "upstream enforcement" strategy: target the carriers enabling illegal calls, not just the callers.

Largest recent NY DOS telemarketing penalty at $125,000. Citizens Disability also faced a separate $2 million FTC civil penalty for similar violations. Demonstrates that NY enforcement coordinates with federal agencies — a single telemarketing campaign can trigger both state and federal penalties simultaneously. The company's disability benefits marketing relied on unsolicited calls to DNC-registered numbers and failed to comply with disclosure requirements.

Another healthcare telemarketing operation penalized $40,000 by NY DOS. Investigation triggered by consumer complaints about unsolicited calls and GBL § 399-z violations including failure to provide required disclosures and DNC noncompliance. Health insurance and Medicare-related telemarketing is the top enforcement target in NY for 2024-2025.

Health-related telemarketing company hit with $52,000 penalty by NY DOS for GBL § 399-z violations. Healthcare telemarketing draws heightened scrutiny in NY — especially Medicare and insurance-related calls during open enrollment periods. DOS investigation was complaint-driven, requiring production of call records, scrubbing procedures, and internal DNC list controls.

NY Department of State consent order for GBL § 399-z violations. $50,000 civil penalty for telemarketing violations including DNC failures and disclosure noncompliance. Three-year compliance monitoring period. Demonstrates that DOS actively enforces telemarketing laws through administrative proceedings — not just the AG's office. Even mid-size telemarketing operations face five-figure penalties.

NY AG James joined 49 AGs in suing Avid Telecom for facilitating 24.5 billion robocalls over four years — 7.5 billion to DNC-registered numbers. Over 90% of calls lasted under 15 seconds (robocall indicator). Avid ignored repeated notifications it was routing illegal calls. Demonstrates that voice service providers facilitating illegal telemarketing face multistate enforcement. If your carrier is routing questionable traffic, you share liability exposure.