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Washington

WA

Telecom Compliance Reference — Updated January 2023

Mini-TCPA State — High Risk

Calling Hours

8:00 AM9:00 PM

Min Penalty

$1,000

Registration

Required

Washington Telemarketing Enforcement Actions

AG actions, FCC fines, FTC cases, and private lawsuits in Washington

Total Actions

4

Total Penalties

$10.5M

Largest Single

$10.0M

Most Recent

Jul 2023

All Enforcement Actions (4)

Robocall Scam Protection Act (HB 1051) — enforcement framework effective

State AGJul 2023· telecommunications
robocall violationscaller id spoofingfacilitating robocalls

WA Robocall Scam Protection Act took effect July 23, 2023. Mirrors federal DNC protections enforceable in state court. Criminalizes deliberate caller ID spoofing. Creates VoIP provider liability for knowingly facilitating illegal robocalls. Private right of action: $1,000 per violation or actual damages (whichever greater). AG enforcement: up to $2,000 per violation. WA went from relying on federal TCPA to having comprehensive state-level tools.

Global Grid Telecom Inc. (Corvallis, OR)

State AGOct 2021· telecommunications
robocall violationsdeceptive telemarketingunsolicited calls

WA AG Ferguson sued Global Grid Telecom for making 54,000+ robocalls to WA residents selling a purported robocall-blocking service — via illegal robocalls. Peak irony. Company based in Oregon but targeted WA consumers. WA enforces against out-of-state callers targeting WA numbers regardless of caller location.

Associated Community Services Inc. / Directele Inc.

FTCMar 2021· financial services

$495,000

settlement

robocall violationsdeceptive telemarketingconsumer fraud

WA AG Ferguson + 39 AGs + FTC shut down sham charity operation that made 1.3 billion robocalls targeting 67 million consumers, collecting $110M+ through deception. 1.7 million calls into WA alone. $495K directed to legitimate charities. Managers permanently banned from fundraising and robocall telemarketing. Illustrates that charitable solicitation robocalls get the same enforcement treatment as commercial telemarketing.

US Air Ducts LLC / Sky Builders / owner (Vancouver, WA)

State AGAug 2020· home services

$10,000,000

penalty

robocall violationsdnc violationsunsolicited calls

King County Superior Court ordered $10M in civil penalties. Air duct cleaning companies made 13+ million robocalls within WA from 2017-2019, calling 500+ individual consumers over 100 times each. WA AG Ferguson used state Consumer Protection Act (RCW 19.86). Demonstrates that even "legitimate" businesses (air duct cleaning) face massive penalties for robocall marketing. $10M for a local cleaning company = proportional enforcement that deters.

By Enforcer

State AG3
FTC1

Most Common Violations

robocall violations4
deceptive telemarketing2
unsolicited calls2
caller id spoofing1
facilitating robocalls1

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This is a compliance reference tool, not legal advice. Data compiled from public statutes, LegiScan, CourtListener, state AG offices, and AI-assisted analysis. Verify all information with qualified counsel before relying on it. Full terms & data sources →

Telemarketing Enforcement Actions in Washington — 2026 TCPA Compliance Guide | TCPA Guide | TCPA Guide