New York Do Not Call Registry
New York relies on the federal National DNC Registry. Here's how to register and what it actually does — 2026.
New York does not maintain a separate state Do Not Call list. The federal National DNC Registry at donotcall.gov is the registry that covers New York residents.
Federal registration is free and permanent. Telemarketers must scrub against the federal list every 31 days under FTC rules.
How to register your number
Federal National DNC Registry
donotcall.gov
Administered by the Federal Trade Commission. Free, permanent, covers landlines and cell phones in every state.
How long it takes effect
Federal: 31 days for telemarketers to scrub against your number. State registries vary — most align with the federal 31-day window. Reputable telemarketers stop calling within a week. Bad actors keep calling and rack up violations.
What the registry covers
Landlines
Yes
Cell phones
Yes
Text messages
Yes
What it blocks: Telemarketing sales calls and texts. Calls trying to sell you something.
What it does NOT block: Political calls, charitable solicitations, calls from companies you have a current business relationship with (within 18 months of last purchase / 3 months of inquiry), debt collectors, surveys, and informational calls.
Robocalls and AI voice: Already restricted by TCPA regardless of registration. Adding your number to the DNC list adds an extra layer of liability for callers.
Federal National DNC Registry — what you need to know
Because New York does not run a separate state list, the federal registry is your one-stop registration. Add your number once, leave it there, and any telemarketer calling you in violation is exposed to TCPA damages plus FTC penalties.
What to do when telemarketers call after you registered
- Tell the caller to put you on their internal do-not-call list. That triggers a separate 30-day cure obligation under federal law. If they call again after 30 days, that is an independent violation.
- File a federal complaint at donotcall.gov/report. The FTC tracks these and pursues serial offenders.
- Document the call. Date, time, number that called, company name, what they were selling. Screenshot or save voicemails. This is the evidence you need if you sue or file a state complaint.
- Sue the telemarketer in New York. New York has a private right of action — you can recover $2,000 per call without proving actual damages. Federal TCPA adds another $500–$1,500 per call. File a complaint here →
Recent New York DNC enforcement actions
Citizens Disability LLC / National Disability (d/b/a CD Media LLC)
financial_services
May 2025
$125,000 settlement
Largest recent NY DOS telemarketing penalty at $125,000. Citizens Disability also faced a separate $2 million FTC civil penalty for similar violations. Demonstrates that NY enforcement coordinates with federal agencies — a single telemarketing campaign can trigger both state and federal penalties simultaneously. The company's disability benefits marketing relied on unsolicited calls to DNC-registered numbers and failed to comply with disclosure requirements.
Source →Essential Health Solutions LLC
healthcare
Apr 2025
$40,000 settlement
Another healthcare telemarketing operation penalized $40,000 by NY DOS. Investigation triggered by consumer complaints about unsolicited calls and GBL § 399-z violations including failure to provide required disclosures and DNC noncompliance. Health insurance and Medicare-related telemarketing is the top enforcement target in NY for 2024-2025.
Source →Sicuro Health LLC and Peter Labella
healthcare
Apr 2025
$52,000 settlement
Health-related telemarketing company hit with $52,000 penalty by NY DOS for GBL § 399-z violations. Healthcare telemarketing draws heightened scrutiny in NY — especially Medicare and insurance-related calls during open enrollment periods. DOS investigation was complaint-driven, requiring production of call records, scrubbing procedures, and internal DNC list controls.
Source →Legal Growth Marketing Inc.
financial_services
Nov 2024
$50,000 settlement
NY Department of State consent order for GBL § 399-z violations. $50,000 civil penalty for telemarketing violations including DNC failures and disclosure noncompliance. Three-year compliance monitoring period. Demonstrates that DOS actively enforces telemarketing laws through administrative proceedings — not just the AG's office. Even mid-size telemarketing operations face five-figure penalties.
Source →Avid Telecom Inc., Michael Lansky, and Stacey S. Reeves
home_services
May 2023
NY AG James joined 49 AGs in suing Avid Telecom for facilitating 24.5 billion robocalls over four years — 7.5 billion to DNC-registered numbers. Over 90% of calls lasted under 15 seconds (robocall indicator). Avid ignored repeated notifications it was routing illegal calls. Demonstrates that voice service providers facilitating illegal telemarketing face multistate enforcement. If your carrier is routing questionable traffic, you share liability exposure.
Source →Running a telemarketing operation?
This page is for consumers and New York residents. If you operate outbound calls into New York, the compliance scrub workflow is documented separately.
New York DNC compliance for telemarketers →Compare DNC Registry across states
Federal TCPA is the floor. Each state can — and many do — go further.
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Telemarketers — need automated DNC scrubbing?
Catalyst Partners sets up automated DNC scrubbing across every state you operate in. Federal list, state lists, internal lists, on a schedule that keeps you legal.
Book a Compliance Call →This is a compliance reference tool, not legal advice. Data compiled from public statutes, LegiScan, CourtListener, state AG offices, and AI-assisted analysis. Verify all information with qualified counsel before relying on it. Full terms & data sources →