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Texas Telecom Compliance Guide

TX

Telecom Compliance Reference — Updated September 2025

Mini-TCPA State — High Risk

Calling Hours

9:00 AM9:00 PM

Min Penalty

$500

Registration

Required

Texas Do Not Call Registry

How to register, what it covers, and how to enforce — 2026

Texas runs its own DNC registry

Texas maintains its own Do Not Call list separate from the federal National DNC Registry. Consumers should register on both lists for full protection.

Telemarketers calling into Texas must scrub their lists against the state registry AND the federal registry before each campaign. Scrubbing only the federal list is not enough.

How to register your number

Texas State Registry

Texas No-Call List

Administered by Public Utility Commission of Texas (PUC) — operated by Gryphon Networks Corp.

https://www.texasnocall.com/

Federal National DNC Registry

donotcall.gov

Administered by the Federal Trade Commission. Free, permanent, covers landlines and cell phones in every state.

Register online →Or call 1-888-382-1222 from the phone you want to register

How long it takes effect

Federal: 31 days for telemarketers to scrub against your number. State registries vary — most align with the federal 31-day window. Reputable telemarketers stop calling within a week. Bad actors keep calling and rack up violations.

What the registry covers

Landlines

Yes

Cell phones

Yes

Text messages

Yes

What it blocks: Telemarketing sales calls and texts. Calls trying to sell you something.

What it does NOT block: Political calls, charitable solicitations, calls from companies you have a current business relationship with (within 18 months of last purchase / 3 months of inquiry), debt collectors, surveys, and informational calls.

Robocalls and AI voice: Already restricted by TCPA regardless of registration. Adding your number to the DNC list adds an extra layer of liability for callers.

Texas state list — details

Telemarketer access fee$75
Scrub frequencyList updated quarterly (January 1, April 1, July 1, October 1). Telemarketers have 60 calendar days from the date of each quarterly publication to update internal databases and cease calling newly registered numbers. Must scrub against TX No-Call List in addition to federal NDNC before each campaign.
Consumer registrationMay expire
Governing statuteTex. Bus. & Com. Code Ch. 302 & Ch. 304

The Texas No-Call List is separate from the federal National DNC Registry — telemarketers must scrub against BOTH. Consumer registration is free but NOT permanent (unlike Florida). The list covers residential, wireless, and business numbers of Texas residents. Subscription is $75 per quarter. The 60-day grace period after quarterly publication means a telemarketer who subscribes and scrubs on schedule has a safe harbor. After the 60-day window, calling a registered number is a violation. Post-SB 140, the No-Call List restrictions apply to marketing text messages as well. The PUC and AG both have enforcement authority for No-Call List violations.

What to do when telemarketers call after you registered

  1. Tell the caller to put you on their internal do-not-call list. That triggers a separate 30-day cure obligation under federal law. If they call again after 30 days, that is an independent violation.
  2. File a federal complaint at donotcall.gov/report. The FTC tracks these and pursues serial offenders.
  3. Document the call. Date, time, number that called, company name, what they were selling. Screenshot or save voicemails. This is the evidence you need if you sue or file a state complaint.
  4. Sue the telemarketer in Texas. Texas has a private right of action — you can recover $500 per call without proving actual damages. Federal TCPA adds another $500–$1,500 per call. File a complaint here →

Recent Texas DNC enforcement actions

Aaron Michael Jones a/k/a Aaron Shapiro; Sumco Panama SA a/k/a Free Cruise/Vacation Robocalls

home_services

Aug 2023

Multi-state AG settlement (TX joined AR, IN, MI, NC, ND, OH coalition) permanently banning defendants from initiating or facilitating robocalls, working with robocall companies, and engaging in telemarketing. Part of the same coalition that pursued Rising Eagle. Texas AG actively participates in nationwide robocall enforcement task forces — companies operating across state lines face coordinated multi-state enforcement.

Source →

Rising Eagle Capital Group LLC (John Caldwell Spiller II & Jakob Mears)

insurance

Mar 2023

$244,658,640 penalty

The largest robocall enforcement judgment in Texas history. Rising Eagle made approximately 1 billion spoofed robocalls during the first four months of 2019 pitching short-term health insurance plans. Multi-state AG coalition (TX, AR, IN, MI, MO, NC, ND, OH) secured $244.6M judgment. Defendants permanently banned from robocalling, telemarketing, and working with any company that does either. FCC also proposed a record $225 million fine for the same conduct. Judgment largely suspended due to inability to pay — but the permanent operational bans are the real enforcement outcome.

Source →

Kevin J. Calvin

home_services

Jun 2019

Texas AG obtained a 2015 permanent injunction against Calvin for illegal robocalls from his carpet cleaning business. Despite the court order, Calvin continued making thousands of robocalls to Texas residents including No-Call list numbers. AG filed contempt motion in 2019. The case escalated to a show cause order and potential arrest — demonstrating that Texas courts will pursue criminal contempt for repeat telemarketing violators. This is one of the rare cases where TCPA-adjacent violations nearly resulted in incarceration.

Source →

Mendoza Marketing

home_services

Jun 2019

Part of the FTC's "Operation Call it Quits" — a coordinated federal-state crackdown with 87 enforcement actions. Texas AG Consumer Protection Division secured an injunction permanently prohibiting Mendoza Marketing from making any telemarketing calls to Texas consumers, initiating any calls with prerecorded messages, and calling any number on the Texas or federal No-Call list. Demonstrates that Texas AG actively coordinates with FTC on robocall enforcement.

Source →
Calling a registered Texas number costs telemarketers: $500 per call under state law, plus $500–$1,500 per call under federal TCPA. Consumers can sue directly — no state agency involvement required.

Running a telemarketing operation?

This page is for consumers and Texas residents. If you operate outbound calls into Texas, the compliance scrub workflow is documented separately.

Texas DNC compliance for telemarketers →

Compare DNC Registry across states

Federal TCPA is the floor. Each state can — and many do — go further.

Stay Current

Weekly digest: what changed this week

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Telemarketers — need automated DNC scrubbing?

Catalyst Partners sets up automated DNC scrubbing across every state you operate in. Federal list, state lists, internal lists, on a schedule that keeps you legal.

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This is a compliance reference tool, not legal advice. Data compiled from public statutes, LegiScan, CourtListener, state AG offices, and AI-assisted analysis. Verify all information with qualified counsel before relying on it. Full terms & data sources →