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Connecticut

Telecom Compliance Reference — Updated January 2023

Mini-TCPA State — High Risk

Calling Hours

8:00 AM–9:00 PM

Min Penalty

$11,000

Registration

Required

Overview Calling Hours Consent Registration DNC Enforcement Case Law Legislation

Solar Sales Telemarketing Compliance in Connecticut

Solar and energy telemarketing compliance in Connecticut

Guide last reviewed: January 2025

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Mini-TCPA State — Conn. Gen. Stat. § 42-288a et seq.

Connecticut imposes stricter consent and calling requirements than federal TCPA.Solar Sales companies operating here face $11,000 per-violation penalties.

Connecticut Solar Sales Overview

Solar telemarketing in Connecticut faces dual regulatory scrutiny: telemarketing compliance (registration + DNC + ATCS Act) and home improvement contractor licensing. CUTPA provides uncapped punitive damages for deceptive claims, making misrepresentation particularly dangerous. Manual dialing with honest representations about savings and incentives is the safe path.

Penalty/Violation

$11,000

Willful

$25,000

Calling Hours

8:00 AM–9:00 PM

Private Suit

Allowed

Compliance Checklist

✓Register with Connecticut Department of Consumer Protection as a telemarketer,Scrub against both state and federal DNC lists before every campaign,Manual dialing for cold outreach only — 9 AM to 9 PM,Obtain written consent before ATCS calls, texts, or prerecorded messages,Do NOT misrepresent savings, tax credits, or utility partnerships — CUTPA applies with uncapped punitive damages,Connecticut has strong home improvement contractor licensing requirements — ensure compliance with Conn. Gen. Stat. § 20-418 et seq.,Any sale made by phone requires a written contract,Honor opt-out requests immediately,Identify yourself and purpose within 30 seconds

What Gets Companies Sued

✗Common solar violations: (1) Cold-calling with auto-dialers without consent; (2) Misrepresenting savings estimates or utility buyback rates; (3) Not disclosing home improvement contractor license status; (4) Calling outside 9 AM - 9 PM; (5) Failing to register as a telemarketer.

Special Exemptions

No solar-specific telemarketing exemptions in Connecticut. Solar companies must comply with both telemarketing laws and home improvement contractor registration requirements.

Key State Rules

Mini-TCPAYes

RegistrationRequired

Class ActionsAllowed

Consent Requirements→Registration Details→DNC List→

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Catalyst Partners specializes in telecom compliance for Solar Sales companies operating in Connecticut and across the country. We build the systems, you make the calls.

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This is a compliance reference tool, not legal advice. Data compiled from public statutes, LegiScan, CourtListener, state AG offices, and AI-assisted analysis. Verify all information with qualified counsel before relying on it. Full terms & data sources →