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Connecticut

Telecom Compliance Reference — Updated January 2023

Mini-TCPA State — High Risk

Calling Hours

8:00 AM–9:00 PM

Min Penalty

$11,000

Registration

Required

Overview Calling Hours Consent Registration DNC Enforcement Case Law Legislation

REI Wholesaling Telemarketing Compliance in Connecticut

Real estate investor cold calling and SMS compliance in Connecticut

Guide last reviewed: January 2025

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Mini-TCPA State — Conn. Gen. Stat. § 42-288a et seq.

Connecticut imposes stricter consent and calling requirements than federal TCPA.REI Wholesaling companies operating here face $11,000 per-violation penalties.

Connecticut REI Wholesaling Overview

Connecticut is a moderate-risk state with strict calling hours (9 AM - 9 PM) and a registration requirement that catches many out-of-state callers off guard. The ATCS Act adds a separate layer of liability ($500/call) for automated systems. Practical path for REI wholesalers: manual dialing between 9 AM and 9 PM, scrub both state and federal DNC lists, register with the Department of Consumer Protection, and build consent before any automated follow-up.

Penalty/Violation

$11,000

Willful

$25,000

Calling Hours

8:00 AM–9:00 PM

Private Suit

Allowed

Compliance Checklist

✓Register with Connecticut Department of Consumer Protection before making telemarketing calls,Scrub call lists against both Connecticut state DNC registry and federal National DNC Registry,Manual dialing for cold outreach — calling hours 9 AM to 9 PM (stricter than federal),Obtain prior express written consent before any ATCS-assisted calling or texting,Identify yourself, your company, and the purpose of the call within 30 seconds,Honor opt-out requests immediately,Maintain consent records and call logs,EBR exemption applies to prior sellers only — not skip-traced contacts,Do NOT use prerecorded messages or ringless voicemail without written consent,Any sale made by telephone requires a written contract per Connecticut law

What Gets Companies Sued

✗Top violations for REI wholesalers: (1) Calling before 9 AM or after 9 PM (Connecticut is stricter than federal hours); (2) Not registering with the Department of Consumer Protection; (3) Using automated systems to text or call without consent; (4) Failing to identify themselves and purpose within 30 seconds; (5) Not scrubbing against the state DNC list.

Special Exemptions

Licensed real estate agents with existing client relationships have an EBR exemption for manual calls. REI wholesalers without a prior transaction cannot claim EBR. Manual dialing to non-DNC numbers remains the viable cold outreach channel.

Key State Rules

Mini-TCPAYes

RegistrationRequired

Class ActionsAllowed

Consent Requirements→Registration Details→DNC List→

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This is a compliance reference tool, not legal advice. Data compiled from public statutes, LegiScan, CourtListener, state AG offices, and AI-assisted analysis. Verify all information with qualified counsel before relying on it. Full terms & data sources →