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Connecticut

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Telecom Compliance Reference — Updated January 2023

Mini-TCPA State — High Risk

Calling Hours

8:00 AM–9:00 PM

Min Penalty

$11,000

Registration

Required

OverviewCalling HoursConsentRegistrationDNCEnforcementCase LawLegislation

Connecticut Cold Calling Compliance

Voice call compliance rules for outbound telemarketing in Connecticut

⚠

Mini-TCPA State — Conn. Gen. Stat. § 42-288a et seq.

Connecticut has enacted a state-level TCPA that goes beyond federal requirements. Federal compliance alone is not enough for Cold Calling operations here.

Consent Requirements

Consent LevelPrior Express
ATDS DefinitionBroader than federal
Checkbox ConsentNot sufficient
StatuteConn. Gen. Stat. § 52-570c; § 42-288a

Manual voice calls to non-DNC numbers require prior express consent but not written consent. ATCS-assisted calls require prior consent per the ATCS Act. Calling hours are 9 AM to 9 PM — stricter than the federal 8 AM to 9 PM window. Must identify yourself within 30 seconds.

Full consent requirements for all channels →

Calling Rules

Calling Hours8:00 AM – 9:00 PM
RegistrationRequired
Penalty / Violation$11,000
Willful Violation$25,000
Private Right of ActionYES

Cold Calling Compliance Checklist

01Verify calling hours in recipient's local timezone
02Scrub against National DNC Registry (every 31 days minimum)
03Scrub against state DNC list if applicable
04Maintain internal opt-out/DNC list
05Identify yourself and your company at start of call
06Provide contact information on request
07Honor opt-out requests immediately
08Ensure consent if using ATDS or prerecorded messages
09Register as telemarketer if state requires
10Document all consent and opt-out records
This checklist covers common requirements. State-specific rules may vary. Confirm with legal counsel for high-volume campaigns.

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This is a compliance reference tool, not legal advice. Data compiled from public statutes, LegiScan, CourtListener, state AG offices, and AI-assisted analysis. Verify all information with qualified counsel before relying on it. Full terms & data sources →