What consent is required for Cold Calling in Connecticut?

Connecticut has a mini-TCPA (Conn. Gen. Stat. § 42-288a et seq.) that imposes stricter consent rules than federal TCPA. Prior express written consent is generally required.

What are the calling hour restrictions in Connecticut?

Connecticut restricts telemarketing calls to 08:00:00–21:00:00 local time.

What is the penalty per violation in Connecticut?

Up to $11,000 per violation (or $25,000 for willful violations). Private right of action available.

Is registration required to telemarket in Connecticut?

Yes — Connecticut requires telemarketer registration before placing calls.

Home / States / Connecticut

Connecticut Telecom Compliance Guide

Telecom Compliance Reference — Updated January 2023

Mini-TCPA State — High Risk

Calling Hours

8:00 AM–9:00 PM

Min Penalty

$11,000

Registration

Required

Overview Calling Hours Consent Registration DNC Compliance DNC Registry Enforcement Case Law Legislation

Connecticut Cold Calling Compliance

Voice call compliance rules for outbound telemarketing in Connecticut

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Mini-TCPA State — Conn. Gen. Stat. § 42-288a et seq.

Connecticut has enacted a state-level TCPA that goes beyond federal requirements. Federal compliance alone is not enough for Cold Calling operations here.

Consent Requirements

Consent LevelPrior Express

ATDS DefinitionBroader than federal

Checkbox ConsentNot sufficient

StatuteConn. Gen. Stat. § 52-570c; § 42-288a

Manual voice calls to non-DNC numbers require prior express consent but not written consent. ATCS-assisted calls require prior consent per the ATCS Act. Calling hours are 9 AM to 9 PM — stricter than the federal 8 AM to 9 PM window. Must identify yourself within 30 seconds.

Full consent requirements for all channels →

Calling Rules

Calling Hours8:00 AM – 9:00 PM

RegistrationRequired

Penalty / Violation$11,000

Willful Violation$25,000

Private Right of ActionYES

Cold Calling Compliance Checklist

01Verify calling hours in recipient's local timezone

02Scrub against National DNC Registry (every 31 days minimum)

03Scrub against state DNC list if applicable

04Maintain internal opt-out/DNC list

05Identify yourself and your company at start of call

06Provide contact information on request

07Honor opt-out requests immediately

08Ensure consent if using ATDS or prerecorded messages

09Register as telemarketer if state requires

10Document all consent and opt-out records

This checklist covers common requirements. State-specific rules may vary. Confirm with legal counsel for high-volume campaigns.

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This is a compliance reference tool, not legal advice. Data compiled from public statutes, LegiScan, CourtListener, state AG offices, and AI-assisted analysis. Verify all information with qualified counsel before relying on it. Full terms & data sources →