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Oregon Telecom Compliance Guide

OR

Telecom Compliance Reference — Updated January 2023

Mini-TCPA State — High Risk

Calling Hours

8:00 AM9:00 PM

Min Penalty

$25,000

Registration

Required

Oregon Do Not Call Registry

How to register, what it covers, and how to enforce — 2026

Oregon runs its own DNC registry

Oregon maintains its own Do Not Call list separate from the federal National DNC Registry. Consumers should register on both lists for full protection.

Telemarketers calling into Oregon must scrub their lists against the state registry AND the federal registry before each campaign. Scrubbing only the federal list is not enough.

How to register your number

Oregon State Registry

Oregon Do Not Call List

Administered by Oregon Public Utility Commission (PUC); enforcement by Oregon Department of Justice (AG); the AG may designate the federal FTC registry as the Oregon DNC list under ORS 646.572

https://www.doj.state.or.us/consumer-protection/sales-scams-fraud/telemarketing/

Federal National DNC Registry

donotcall.gov

Administered by the Federal Trade Commission. Free, permanent, covers landlines and cell phones in every state.

Register online →Or call 1-888-382-1222 from the phone you want to register

How long it takes effect

Federal: 31 days for telemarketers to scrub against your number. State registries vary — most align with the federal 31-day window. Reputable telemarketers stop calling within a week. Bad actors keep calling and rack up violations.

What the registry covers

Landlines

Yes

Cell phones

Yes

Text messages

Restricted under TCPA

What it blocks: Telemarketing sales calls and texts. Calls trying to sell you something.

What it does NOT block: Political calls, charitable solicitations, calls from companies you have a current business relationship with (within 18 months of last purchase / 3 months of inquiry), debt collectors, surveys, and informational calls.

Robocalls and AI voice: Already restricted by TCPA regardless of registration. Adding your number to the DNC list adds an extra layer of liability for callers.

Oregon state list — details

Scrub frequencyMust scrub against the Oregon DNC list (which may be the federal NDNC) at least every 31 days. Providing substantial assistance to known DNC violators creates liability.
Consumer registrationPermanent
Governing statuteORS § 646.561 et seq. (Telephone Solicitation)

Oregon's DNC program is governed by ORS 646.553-646.578. The AG may contract with a vendor to administer the program or designate the federal FTC registry as the state's list. Telephonic sellers must register with the AG at least 10 days before conducting business (ORS 646.553), appointing the AG as agent for service of process. The PUC requires telecommunications companies to inform consumers about DNC provisions via billing inserts or phone directory listings. Exemptions: nonprofits, political organizations, established relationships, debt-related calls, cooperatives with 15,000 or fewer access lines, and PUC-regulated utilities. Violations are unlawful practices under ORS 646.608. Complaints: file with FTC or Oregon DOJ.

What to do when telemarketers call after you registered

  1. Tell the caller to put you on their internal do-not-call list. That triggers a separate 30-day cure obligation under federal law. If they call again after 30 days, that is an independent violation.
  2. File a federal complaint at donotcall.gov/report. The FTC tracks these and pursues serial offenders.
  3. Document the call. Date, time, number that called, company name, what they were selling. Screenshot or save voicemails. This is the evidence you need if you sue or file a state complaint.
  4. Sue the telemarketer in Oregon. Oregon has a private right of action — you can recover $25,000 per call without proving actual damages. Federal TCPA adds another $500–$1,500 per call. File a complaint here →

Recent Oregon DNC enforcement actions

Michael D. Lansky LLC d/b/a Avid Telecom

telecommunications

May 2023

OR AG Rosenblum joined 49-state Avid Telecom lawsuit. Avid transmitted 24.5 billion calls including to Oregon numbers. Oregon's Unlawful Trade Practices Act (ORS 646.608) provides the AG with broad enforcement authority. Oregon also requires telemarketer registration (ORS 646.568), creating dual exposure for unregistered robocallers: registration violations + TCPA violations.

Source →
Calling a registered Oregon number costs telemarketers: $25,000 per call under state law, plus $500–$1,500 per call under federal TCPA. Consumers can sue directly — no state agency involvement required.

Running a telemarketing operation?

This page is for consumers and Oregon residents. If you operate outbound calls into Oregon, the compliance scrub workflow is documented separately.

Oregon DNC compliance for telemarketers →

Compare DNC Registry across states

Federal TCPA is the floor. Each state can — and many do — go further.

Stay Current

Weekly digest: what changed this week

New enforcement actions, statute updates, and rule changes in Oregon — delivered once a week.

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Telemarketers — need automated DNC scrubbing?

Catalyst Partners sets up automated DNC scrubbing across every state you operate in. Federal list, state lists, internal lists, on a schedule that keeps you legal.

Book a Compliance Call →

This is a compliance reference tool, not legal advice. Data compiled from public statutes, LegiScan, CourtListener, state AG offices, and AI-assisted analysis. Verify all information with qualified counsel before relying on it. Full terms & data sources →