New York Prerecorded Messages Compliance
Robocall and prerecorded message compliance rules in New York
Mini-TCPA State — N.Y. Gen. Bus. Law §§ 399-p, 399-z
New York has enacted a state-level TCPA that goes beyond federal requirements. Federal compliance alone is not enough for Prerecorded Messages operations here.
Consent Requirements
One-to-One Consent Required
Shared consent from lead generators is NOT valid. Consent must specifically name your company.
Prerecorded telemarketing messages in New York require the highest level of consent: prior express written agreement with the customer's telephone number AND signature. The agreement must clearly disclose its purpose (authorizing prerecorded calls), cannot be a condition of purchase, and must specifically identify the seller authorized to make such calls. This is one of the most detailed prerecorded consent requirements at the state level. Civil penalty up to $2,000 per prerecorded call in violation. Federal TCPA layered on top. EBR exemption is limited — existing customers still need written consent for prerecorded commercial messages.
Calling Rules
Prerecorded Messages Compliance Checklist
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Book a Compliance Call →This is a compliance reference tool, not legal advice. Data compiled from public statutes, LegiScan, CourtListener, state AG offices, and AI-assisted analysis. Verify all information with qualified counsel before relying on it. Full terms & data sources →