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Hawaii Telecom Compliance Guide

HI

Telecom Compliance Reference — Updated January 2023

TCPA Standard

Calling Hours

8:00 AM–9:00 PM

Min Penalty

$500

Registration

Required

OverviewCalling HoursConsentRegistrationDNC ComplianceDNC RegistryEnforcementCase LawLegislation

Hawaii Do-Not-Call List

State DNC registry requirements for Hawaii

Hawaii Has Its Own DNC List

You must scrub against BOTH the federal National DNC Registry AND the Hawaii state DNC list before making calls in this state. Scrubbing only the federal list is not sufficient.

National Do Not Call Registry (Hawaii relies on federal list)

Maintained ByHawaii Department of Commerce and Consumer Affairs (DCCA), Office of Consumer Protection; federal registry maintained by FTC
Scrub Frequency RequiredMust scrub against the federal NDNC Registry at least every 31 days per FTC TSR. Hawaii does not have separate state-level scrub requirements beyond federal compliance.
Registration PermanentYes — once registered, stays on list

Covers

LandlinesCell Phones
Download FormatFederal NDNC format (access via FTC telemarketing.donotcall.gov portal)

Hawaii does NOT maintain a separate state Do Not Call list — it relies entirely on the federal National DNC Registry. Hawaii has no state telemarketer registration requirement or associated fee. The state's Telemarketing Fraud Prevention Act (HRS Chapter 481P) provides enforcement authority against fraudulent practices. Telemarketers must maintain records of all telemarketing activities for two years. The DCCA Office of Consumer Protection handles complaints. Penalties: civil penalties up to $5,000 per violation; criminal charges possible. Permitted hours: 8am-9pm local time. Established business relationship exception: 18 months.

Access / Subscribe to National Do Not Call Registry (Hawaii relies on federal list) →

Federal National DNC Registry (Always Required)

Registry URLtelemarketing.donotcall.gov
Scrub FrequencyEvery 31 days (minimum)
Free AccessUp to 5 area codes
Full Access$75 / 5 area codes / year

You must scrub the federal list regardless of whether Hawaii has its own list. There is no opt-out from federal DNC compliance.

DNC Scrub Checklist

✓Subscribe to the National DNC Registry (telemarketing.donotcall.gov)
✓Subscribe to the Hawaii state DNC list
✓Scrub your call list against both registries before each campaign
✓Re-scrub every 31 days (federal requirement) — more often if state requires
✓Maintain your own internal DNC list for opt-outs
✓Honor internal opt-out requests within 30 days
✓Document all scrub dates and list versions used
Calling a DNC-registered number in Hawaii: $500 per call.

Compare Do-Not-Call Rules across states

Federal TCPA is the floor. Each state can — and many do — go further.

Do-Not-Call Rules in FloridaFLDo-Not-Call Rules in CaliforniaCADo-Not-Call Rules in TexasTXDo-Not-Call Rules in New YorkNYDo-Not-Call Rules in IllinoisILDo-Not-Call Rules in GeorgiaGADo-Not-Call Rules in WashingtonWADo-Not-Call Rules in OklahomaOK

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This is a compliance reference tool, not legal advice. Data compiled from public statutes, LegiScan, CourtListener, state AG offices, and AI-assisted analysis. Verify all information with qualified counsel before relying on it. Full terms & data sources →