StatesToolsCompareFederal

Home / States / Kentucky

Kentucky

KY

Telecom Compliance Reference — Updated January 2023

Mini-TCPA State — High Risk

Calling Hours

10:00 AM9:00 PM

Min Penalty

$500

Registration

Not Required

Kentucky Consent Requirements

What consent you need before calling or texting consumers in Kentucky

Mini-TCPA State — Stricter than Federal

Kentucky has enacted KRS § 367.46951 et seq. which imposes consent requirements beyond what federal TCPA requires. Federal compliance alone is not enough.

One-to-One Consent Required for Some Channels

Consent obtained from a lead generator or shared with multiple sellers is NOT valid in Kentucky for affected channels. You must obtain consent specifically naming your company.

Consent Requirements by Channel

ChannelConsent LevelOne-to-OneATDS BroaderCheckbox Valid
Voice CallPrior ExpressNoNoNot Sufficient
SMSWritten Consent RequiredRequiredNoValid
AI VoiceWritten Consent RequiredRequiredNoNot Sufficient
PrerecordedWritten Consent RequiredRequiredNoValid
Ringless VoicemailWritten Consent RequiredRequiredNoValid
MMSWritten Consent RequiredRequiredNoValid
FaxWritten Consent RequiredNoNoNot Sufficient

Channel Details

Voice Call

Notes

Manual voice calls to non-DNC numbers require prior express consent. Must register with KY AG and post $25,000 bond. Calling hours 8 AM to 9 PM. Must identify yourself, company, and sales purpose. 3-business-day cancellation right on contracts. Real estate specifically covered.

ATDS Definition

Kentucky defines automated telephone equipment as devices that store or produce telephone numbers and dial them, or deliver prerecorded messages. The definition is aligned with the standard federal interpretation.

Exemptions

EBR exemption for manual calls. Registration with KY AG required ($25,000 bond).

Statute

KRS § 367.46951; § 367.46963

SMS

Notes

SMS marketing requires prior express written consent when using automated systems. FCC one-to-one consent rule applies. Kentucky's $10,000 per violation and felony fraud penalties apply.

ATDS Definition

Automated texting platforms fall under Kentucky's automated calling restrictions. Systems that store numbers and send messages automatically trigger the consent requirement.

Exemptions

Transactional texts to existing customers may be exempt.

Statute

KRS § 367.46963

AI Voice

Notes

AI voice calls require prior express written consent in Kentucky. No BIPA-equivalent exists. The Consumer Protection Act could cover failure to disclose AI use as a deceptive practice. The felony provision for fraudulent solicitation adds criminal risk.

ATDS Definition

AI-generated voice calls fall under Kentucky's automated calling and prerecorded message restrictions. No specific AI disclosure statute.

Statute

KRS § 367.46963

Prerecorded

Notes

Prerecorded messages to Kentucky consumers require prior express written consent. Must identify caller and provide opt-out within 30 seconds. $10,000 per violation. Prohibited to emergency lines.

ATDS Definition

Prerecorded messages are explicitly covered by Kentucky's automated calling statute. Prior consent required for prerecorded commercial solicitation.

Exemptions

Emergency and government notifications may be exempt.

Statute

KRS § 367.46963

Ringless Voicemail

Notes

RVM is not specifically mentioned in Kentucky statute. Conservative approach: treat as requiring prior express written consent.

ATDS Definition

Ringless voicemail is not explicitly addressed but falls under the automated calling provisions as an automated message delivery.

Statute

KRS § 367.46963

MMS

Notes

MMS marketing follows the same rules as SMS. Prior express written consent required for automated sending.

ATDS Definition

MMS messages are treated identically to SMS under Kentucky law.

Exemptions

Same exemptions as SMS.

Statute

KRS § 367.46963

Fax

Notes

Fax advertising follows federal TCPA rules. Prior express written consent required for unsolicited commercial faxes.

ATDS Definition

Fax communications are governed by federal TCPA. Kentucky does not have a separate state fax statute.

Exemptions

EBR exemption under federal law with opt-out notice on each fax.

Statute

KRS § 367.46951; 47 U.S.C. § 227

What Counts as Valid Consent

Prior Express

Recipient must have previously expressed willingness to receive calls/texts. Oral consent typically sufficient.

Written Consent Required

Written consent required — electronic (checkbox, signature) or signed paper. Must be clear and conspicuous. Cannot be a precondition of purchase.

Universal rule: Consent must be freely given — it cannot be a condition of purchasing a product or service. Bundled consent (buried in terms of service) is not valid for TCPA purposes.

Calling without proper consent in Kentucky: $500 per violation. Anyone you contact without consent can sue you personally.

Stay Current

Weekly digest: what changed this week

New enforcement actions, statute updates, and rule changes in Kentucky — delivered once a week.

No spam. Unsubscribe anytime. Powered by Brevo.

Compliance Review

Not sure if you're compliant in Kentucky?

Get a 30-minute compliance review with Catalyst Partners — we'll map your outreach program against Kentuckylaw and tell you exactly where you're exposed. No generic advice. No billing by the hour after. Just the facts and a clear action list.

Book Free Consultation →

Catalyst Partners · Palm Harbor, FL · +1 (727) 777-3204

This is a compliance reference tool, not legal advice. Data compiled from public statutes, LegiScan, CourtListener, state AG offices, and AI-assisted analysis. Verify all information with qualified counsel before relying on it. Full terms & data sources →