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Indiana Telecom Compliance Guide

IN

Telecom Compliance Reference — Updated January 2023

Mini-TCPA State — High Risk

Calling Hours

8:00 AM9:00 PM

Min Penalty

$10,000

Registration

Required

Indiana Do-Not-Call List

State DNC registry requirements for Indiana

Indiana Has Its Own DNC List

You must scrub against BOTH the federal National DNC Registry AND the Indiana state DNC list before making calls in this state. Scrubbing only the federal list is not sufficient.

Indiana Do Not Call List

Maintained ByIndiana Attorney General's Office, Consumer Protection Division
Subscription Fee$50
Scrub Frequency RequiredThe Indiana DNC list is updated quarterly (January 1, April 1, July 1, October 1). Telemarketers must scrub against the Indiana DNC list after each quarterly update AND scrub against the federal NDNC at least every 31 days.
Registration PermanentYes — once registered, stays on list

Covers

LandlinesCell Phones
Download FormatDownloadable list provided through the Indiana Attorney General's DNC program. Telemarketers pay to purchase the list.

Indiana maintains its own state Do Not Call list administered by the Attorney General's Office under IC § 24-5-14. Consumer registration is free and the list is updated quarterly. Telemarketers must register annually with the AG — renewing sellers pay $50 before August 1st each year. Since March 2020, the registration requirement was drastically narrowed: only sellers making solicitations involving misrepresentations (e.g., false prize claims) are required to register. Penalties: up to $10,000 first violation, $25,000 for subsequent violations. Indiana law prohibits robocalls and requires live operators to obtain permission before playing pre-recorded messages. Exemptions: charitable organizations, newspapers (volunteer/employee callers), licensed insurance and real estate agents, financial institutions with EBR. Financial institutions, broadband providers exempted since July 1, 2019 if they have an EBR.

Federal National DNC Registry (Always Required)

Scrub FrequencyEvery 31 days (minimum)
Free AccessUp to 5 area codes
Full Access$75 / 5 area codes / year

You must scrub the federal list regardless of whether Indiana has its own list. There is no opt-out from federal DNC compliance.

DNC Scrub Checklist

Subscribe to the National DNC Registry (telemarketing.donotcall.gov)
Subscribe to the Indiana state DNC list
Scrub your call list against both registries before each campaign
Re-scrub every 31 days (federal requirement) — more often if state requires
Maintain your own internal DNC list for opt-outs
Honor internal opt-out requests within 30 days
Document all scrub dates and list versions used
Calling a DNC-registered number in Indiana: $10,000 per call. The consumer can sue you directly — no AG required.

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This is a compliance reference tool, not legal advice. Data compiled from public statutes, LegiScan, CourtListener, state AG offices, and AI-assisted analysis. Verify all information with qualified counsel before relying on it. Full terms & data sources →