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Telecom Compliance Reference — Updated July 2021

Mini-TCPA State — High Risk

Calling Hours

8:00 AM–9:00 PM

Min Penalty

$500

Registration

Required

OverviewCalling HoursConsentRegistrationDNCEnforcementCase LawLegislation

Home Services Telemarketing Compliance in Florida

HVAC, roofing, plumbing, and home services telemarketing compliance in Florida

⚠

Mini-TCPA State — Fla. Stat. § 501.059

Florida imposes stricter consent and calling requirements than federal TCPA.Home Services companies operating here face $500 per-violation penalties.

Penalty/Violation

$500

Willful

$1,500

Calling Hours

8:00 AM–9:00 PM

Private Suit

Allowed

Compliance Checklist

✓Scrub National DNC Registry before all cold calling campaigns
✓Check for state-level DNC list requirements
✓Register as telemarketer if state requires
✓Call only during permitted hours in recipient's timezone
✓Obtain written consent before sending marketing SMS
✓Honor all do-not-call requests immediately
✓Use accurate caller ID — display business name or number
✓Disclose company name within first 30 seconds of call
✓Do not use prerecorded messages without prior written consent
✓Maintain records of consent and opt-out requests

What Gets Companies Sued

✗Calling DNC-registered homeowners
✗Door-to-door follow-up calls without consent
✗Post-disaster solicitation restrictions (some states)
✗Calling outside permitted hours
✗No identification at start of call

Key State Rules

Mini-TCPAYes
RegistrationRequired
Class ActionsAllowed
Consent Requirements→Registration Details→DNC List→

Home Services Enforcement in Florida

American Home Shield Corp

$650,000

Nov 2022

prerecorded without consentdnc violationsmisrepresentation

Home warranty company deployed robocall campaign to FL consumers, including approximately 120,000 calls to FL DNC-registered numbers. Prerecorded messages delivered without prior written consent compounded the DNC violations. FL AG sought $1.2M ($10 per call × 120,000 violations). Settlement at $650K included corrective disclosures and mandatory consent framework.

All enforcement actions in Florida →

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This is a compliance reference tool, not legal advice. Data compiled from public statutes, LegiScan, CourtListener, state AG offices, and AI-assisted analysis. Verify all information with qualified counsel before relying on it. Full terms & data sources →