StatesToolsCompareFederal

Home / States / Arkansas

Arkansas

AR

Telecom Compliance Reference — Updated January 2001

Mini-TCPA State — High Risk

Calling Hours

8:00 AM–9:00 PM

Min Penalty

$10,000

Registration

Required

OverviewCalling HoursConsentRegistrationDNCEnforcementCase LawLegislation

Insurance Telemarketing Compliance in Arkansas

Insurance agency telemarketing and lead generation compliance in Arkansas

Guide last reviewed: January 2025

⚠

Mini-TCPA State — Ark. Code Ann. § 4-99-101 et seq.

Arkansas imposes stricter consent and calling requirements than federal TCPA.Insurance companies operating here face $10,000 per-violation penalties.

Arkansas Insurance Overview

Insurance telemarketing in Arkansas requires registration and bonding with the AG. Licensed agents with existing policyholders have limited exemptions. For prospecting, manual dialing to non-DNC numbers is safest. Automated outreach requires written consent. The private right of action adds some risk compared to states without one.

Penalty/Violation

$10,000

Willful

$10,000

Calling Hours

8:00 AM–9:00 PM

Private Suit

Allowed

Compliance Checklist

✓Register with Arkansas AG as telephone solicitor if making solicitation calls,Post $50,000 surety bond,Licensed agents calling existing policyholders may have limited exemptions,Prior express written consent required for automated calls and texts to prospects,Scrub Arkansas No-Call List AND federal NDNC before outbound campaigns,Medicare/Medicaid: follow CMS marketing rules during AEP/OEP,Honor opt-out requests immediately,Disclose identity, company, and purpose at call start

What Gets Companies Sued

✗Common violations for insurance in Arkansas: (1) Automated dialing to Medicare leads without consent; (2) Failing to register; (3) Calling DNC numbers; (4) Using purchased lead lists with bundled consent; (5) Not disclosing identity at call start.

Special Exemptions

Licensed agents calling existing policyholders about current policy matters may be partially exempt. EBR for existing customers within 18 months.

Key State Rules

Mini-TCPAYes
RegistrationRequired
Class ActionsNot specified
Consent Requirements→Registration Details→DNC List→

Stay Current

Weekly digest: what changed this week

New enforcement actions, statute updates, and rule changes in Arkansas — delivered once a week.

No spam. Unsubscribe anytime. Powered by Brevo.

Need help getting compliant?

Catalyst Partners specializes in telecom compliance for Insurance companies operating in Arkansas and across the country. We build the systems, you make the calls.

Book a Compliance Call →

This is a compliance reference tool, not legal advice. Data compiled from public statutes, LegiScan, CourtListener, state AG offices, and AI-assisted analysis. Verify all information with qualified counsel before relying on it. Full terms & data sources →