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WA

Telecom Compliance Reference — Updated January 2023

Mini-TCPA State — High Risk

Calling Hours

8:00 AM9:00 PM

Min Penalty

$1,000

Registration

Required

Washington AI Voice Compliance

AI-generated voice agent compliance rules in Washington

Mini-TCPA State — RCW 80.36 (Automatic Dialing & Announcing Devices); RCW 19.190 (CEMA)

Washington has enacted a state-level TCPA that goes beyond federal requirements. Federal compliance alone is not enough for AI Voice operations here.

Consent Requirements

Consent LevelPrior Express
Checkbox ConsentValid
StatuteRCW 80.36.400; RCW 19.86; RCW 9.73.030

AI voice agents in Washington face a triple compliance burden: (1) ADAD restrictions require consent for automated/synthesized voice delivery; (2) CPA deceptive practices rules require disclosure that the call is AI-generated; (3) Two-party consent law (RCW 9.73.030) requires consent before recording any portion of the interaction. If the AI records the conversation for training or quality purposes, that is a criminal violation without consent. Every AI voice call to a WA number needs: consent for the automated call, AI disclosure, and recording consent.

Calling Rules

Calling Hours8:00 AM9:00 PM
RegistrationRequired
Penalty / Violation$1,000
Willful Violation$2,000
Private Right of ActionYES

AI Voice Compliance Checklist

01Disclose AI nature at start of call — many states require this
02Obtain prior express consent before using AI voice
03Honor opt-out during the call immediately
04Check if state's ATDS definition covers AI voice dialers
05Apply same calling-hours rules as live agents
06Scrub DNC lists before each campaign
07Maintain call records and consent documentation
08Register as telemarketer if state requires
09Ensure AI cannot misrepresent itself as human
10Check for state-specific AI disclosure mandates
This checklist covers common requirements. State-specific rules may vary. Confirm with legal counsel for high-volume campaigns.

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This is a compliance reference tool, not legal advice. Data compiled from public statutes, LegiScan, CourtListener, state AG offices, and AI-assisted analysis. Verify all information with qualified counsel before relying on it. Full terms & data sources →