What consent is required for AI Voice in Washington?

Washington has a mini-TCPA (RCW 80.36 (Automatic Dialing & Announcing Devices); RCW 19.190 (CEMA)) that imposes stricter consent rules than federal TCPA. Prior express written consent is generally required.

What are the calling hour restrictions in Washington?

Washington restricts telemarketing calls to 08:00:00–21:00:00 local time.

What is the penalty per violation in Washington?

Up to $1,000 per violation (or $2,000 for willful violations). Private right of action available.

Is registration required to telemarket in Washington?

Yes — Washington requires telemarketer registration before placing calls.

Home / States / Washington

Washington Telecom Compliance Guide

Telecom Compliance Reference — Updated January 2023

Mini-TCPA State — High Risk

Calling Hours

8:00 AM–9:00 PM

Min Penalty

$1,000

Registration

Required

Overview Calling Hours Consent Registration DNC Compliance DNC Registry Enforcement Case Law Legislation

Washington AI Voice Compliance

AI-generated voice agent compliance rules in Washington

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Mini-TCPA State — RCW 80.36 (Automatic Dialing & Announcing Devices); RCW 19.190 (CEMA)

Washington has enacted a state-level TCPA that goes beyond federal requirements. Federal compliance alone is not enough for AI Voice operations here.

Consent Requirements

Consent LevelPrior Express

Checkbox ConsentValid

StatuteRCW 80.36.400; RCW 19.86; RCW 9.73.030

AI voice agents in Washington face a triple compliance burden: (1) ADAD restrictions require consent for automated/synthesized voice delivery; (2) CPA deceptive practices rules require disclosure that the call is AI-generated; (3) Two-party consent law (RCW 9.73.030) requires consent before recording any portion of the interaction. If the AI records the conversation for training or quality purposes, that is a criminal violation without consent. Every AI voice call to a WA number needs: consent for the automated call, AI disclosure, and recording consent.

Full consent requirements for all channels →

Calling Rules

Calling Hours8:00 AM – 9:00 PM

RegistrationRequired

Penalty / Violation$1,000

Willful Violation$2,000

Private Right of ActionYES

AI Voice Compliance Checklist

01Disclose AI nature at start of call — many states require this

02Obtain prior express consent before using AI voice

03Honor opt-out during the call immediately

04Check if state's ATDS definition covers AI voice dialers

05Apply same calling-hours rules as live agents

06Scrub DNC lists before each campaign

07Maintain call records and consent documentation

08Register as telemarketer if state requires

09Ensure AI cannot misrepresent itself as human

10Check for state-specific AI disclosure mandates

This checklist covers common requirements. State-specific rules may vary. Confirm with legal counsel for high-volume campaigns.

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This is a compliance reference tool, not legal advice. Data compiled from public statutes, LegiScan, CourtListener, state AG offices, and AI-assisted analysis. Verify all information with qualified counsel before relying on it. Full terms & data sources →