StatesToolsCompareFederal

Home / States / Virginia

Virginia

VA

Telecom Compliance Reference — Updated January 2024

Mini-TCPA State — High Risk

Calling Hours

8:00 AM9:00 PM

Min Penalty

$5,000

Registration

Not Required

Insurance Telemarketing Compliance in Virginia

Insurance agency telemarketing and lead generation compliance in Virginia

Guide last reviewed: January 2025

Mini-TCPA State — Va. Code § 59.1-514 et seq. (Telephone Privacy Protection Act)

Virginia imposes stricter consent and calling requirements than federal TCPA.Insurance companies operating here face $5,000 per-violation penalties.

Virginia Insurance Overview

Insurance telemarketing in Virginia benefits significantly from the licensed agent exemption from the $50,000 bond and registration requirement. However, DNC compliance with the $500/violation private right of action, caller ID accuracy requirements, and federal TCPA still apply fully. The 18-month EBR limit means agents must track when policyholder relationships expire for DNC purposes.

Penalty/Violation

$5,000

Willful

$25,000

Calling Hours

8:00 AM9:00 PM

Private Suit

Allowed

Compliance Checklist

Licensed insurance agents are exempt from VA telemarketer registration and $50,000 bond,Obtain proper insurance licensing from Virginia State Corporation Commission Bureau of Insurance,Scrub against both Virginia DNC list and federal National DNC Registry,Display accurate caller ID — spoofing prohibited,Call only between 8:00 AM and 9:00 PM local time,Identify yourself, company, license credentials, and purpose within 30 seconds,Prior express written consent before automated or prerecorded calls to cell phones,Comply with VA insurance solicitation regulations,EBR exemption covers existing policyholders (18-month limit from last transaction)

What Gets Companies Sued

Common violations for insurance telemarketers in VA: (1) Unlicensed agents claiming the insurance exemption; (2) Calling DNC-listed numbers — $500/violation exposure; (3) Caller ID spoofing; (4) Autodial campaigns without written consent; (5) Continuing to call beyond 18-month EBR expiration.

Special Exemptions

Licensed insurance agents are specifically exempt from VTPPA registration and the $50,000 bond under § 59.1-511(B). DNC compliance, calling hours, caller ID requirements, and federal TCPA rules still apply.

Key State Rules

Mini-TCPAYes
RegistrationNot Required
Class ActionsNot specified

Stay Current

Weekly digest: what changed this week

New enforcement actions, statute updates, and rule changes in Virginia — delivered once a week.

No spam. Unsubscribe anytime. Powered by Brevo.

Need help getting compliant?

Catalyst Partners specializes in telecom compliance for Insurance companies operating in Virginia and across the country. We build the systems, you make the calls.

Book a Compliance Call →

This is a compliance reference tool, not legal advice. Data compiled from public statutes, LegiScan, CourtListener, state AG offices, and AI-assisted analysis. Verify all information with qualified counsel before relying on it. Full terms & data sources →