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Texas Telecom Compliance Guide

TX

Telecom Compliance Reference · Statute last amended 2025

Mini-TCPA State — High Risk

Calling Hours

9:00 AM–9:00 PM

Min Penalty

Not yet verified

Registration

Required

Home Services Telemarketing Compliance in Texas

HVAC, roofing, plumbing, and home services telemarketing compliance in Texas

⚠

Mini-TCPA State — Tex. Bus. & Com. Code ch. 302; Tex. Bus. & Com. Code ch. 304

Texas imposes stricter consent and calling requirements than federal TCPA.Home Services companies operating here face Not yet verified per-violation penalties.

Penalty/Violation

Not yet verified

Willful

$500

Calling Hours

9:00 AM–9:00 PM

Stricter than federal

Private Suit

Allowed

Compliance Checklist

✓Scrub National DNC Registry before all cold calling campaigns
✓Check for state-level DNC list requirements
✓Register as telemarketer if state requires
✓Call only during permitted hours in recipient's timezone
✓Obtain written consent before sending marketing SMS
✓Honor all do-not-call requests immediately
✓Use accurate caller ID — display business name or number
✓Disclose company name within first 30 seconds of call
✓Do not use prerecorded messages without prior written consent
✓Maintain records of consent and opt-out requests

What Gets Companies Sued

✗Calling DNC-registered homeowners
✗Door-to-door follow-up calls without consent
✗Post-disaster solicitation restrictions (some states)
✗Calling outside permitted hours
✗No identification at start of call

Key State Rules

Mini-TCPAYes
RegistrationRequired
Class ActionsNot specified

Home Services Enforcement in Texas

Aaron Michael Jones a/k/a Aaron Shapiro; Sumco Panama SA a/k/a Free Cruise/Vacation Robocalls

Aug 2023

robocalls without consentdnc violationscaller id spoofingprerecorded without consent

Multi-state AG settlement (TX joined AR, IN, MI, NC, ND, OH coalition) permanently banning defendants from initiating or facilitating robocalls, working with robocall companies, and engaging in telemarketing. Part of the same coalition that pursued Rising Eagle. Texas AG actively participates in nationwide robocall enforcement task forces — companies operating across state lines face coordinated multi-state enforcement.

Kevin J. Calvin

Jun 2019

robocalls without consentdnc violationscontempt of court

Texas AG obtained a 2015 permanent injunction against Calvin for illegal robocalls from his carpet cleaning business. Despite the court order, Calvin continued making thousands of robocalls to Texas residents including No-Call list numbers. AG filed contempt motion in 2019. The case escalated to a show cause order and potential arrest — demonstrating that Texas courts will pursue criminal contempt for repeat telemarketing violators. This is one of the rare cases where TCPA-adjacent violations nearly resulted in incarceration.

Mendoza Marketing

Jun 2019

robocalls without consentprerecorded without consentdnc violations

Part of the FTC's "Operation Call it Quits" — a coordinated federal-state crackdown with 87 enforcement actions. Texas AG Consumer Protection Division secured an injunction permanently prohibiting Mendoza Marketing from making any telemarketing calls to Texas consumers, initiating any calls with prerecorded messages, and calling any number on the Texas or federal No-Call list. Demonstrates that Texas AG actively coordinates with FTC on robocall enforcement.

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This is a compliance reference tool, not legal advice. Data compiled from public statutes, LegiScan, CourtListener, state AG offices, and AI-assisted analysis. Verify all information with qualified counsel before relying on it. Full terms & data sources →