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Pennsylvania

Telecom Compliance Reference — Updated November 2010

Mini-TCPA State — High Risk

Calling Hours

8:00 AM–9:00 PM

Min Penalty

$1,000

Registration

Required

Overview Calling Hours Consent Registration DNC Enforcement Case Law Legislation

Solar Sales Telemarketing Compliance in Pennsylvania

Solar and energy telemarketing compliance in Pennsylvania

Guide last reviewed: January 2025

⚠

Mini-TCPA State — 73 Pa. Stat. § 2241 et seq.

Pennsylvania imposes stricter consent and calling requirements than federal TCPA.Solar Sales companies operating here face $1,000 per-violation penalties.

Pennsylvania Solar Sales Overview

Solar telemarketing in Pennsylvania faces standard TRA compliance plus heightened scrutiny on representations about government incentives. The PA AG has shown willingness to pursue deceptive solar marketing under the UTPCPL, particularly misleading claims about utility savings and government programs. The two-party consent requirement for call recording adds a compliance layer that many solar call centers miss. Standard playbook: register with the AG, get written consent for automated outreach, and never make claims about savings or rebates you cannot substantiate.

Penalty/Violation

$1,000

Willful

$3,000

Calling Hours

8:00 AM–9:00 PM

Private Suit

Allowed

Compliance Checklist

✓Register with PA AG Bureau of Consumer Protection ($25 + $25,000 bond),Register individual sales reps if they make outbound calls,Obtain prior express written consent before automated calls, texts, or AI voice outreach,Scrub federal NDNC before every outbound campaign,Never misrepresent government rebates, utility savings, or program deadlines,Identify caller by name and company at the start of each call,Two-party consent for call recording — mandatory disclosure before recording starts,Honor DNC and opt-out requests within 30 days,Do not purchase leads from aggregators without verifying one-to-one consent,Calling hours: 8 AM to 9 PM local time

What Gets Companies Sued

✗Top violations for PA solar companies: (1) Automated text and robocall campaigns to PA homeowners without written consent; (2) Misrepresenting Pennsylvania solar incentive programs or federal IRA tax credits; (3) Operating without PA AG telemarketer registration; (4) Recording calls without two-party consent; (5) Caller ID spoofing to display local PA area codes.

Special Exemptions

No meaningful solar-specific exemptions in Pennsylvania. B2B exemption applies only when calling commercial property owners/managers for commercial installations. EBR exemption for existing customers within 18 months of installation or service.

Key State Rules

Mini-TCPAYes

RegistrationRequired

Class ActionsAllowed

Consent Requirements→Registration Details→DNC List→

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This is a compliance reference tool, not legal advice. Data compiled from public statutes, LegiScan, CourtListener, state AG offices, and AI-assisted analysis. Verify all information with qualified counsel before relying on it. Full terms & data sources →