⚠ Penalty Exposure — North Carolina
Per Violation
$5,000
Willful
$5,000
10,000 Calls
$50,000,000
= exposure
Overview
North Carolina has the Telephone Solicitations Act (N.C. Gen. Stat. § 75-101 et seq.) which regulates telemarketing practices including automated calls. NC maintains its own Do Not Call list. The state does not require telemarketer registration, but the Telephone Solicitations Act imposes specific requirements on automated calling, caller ID, and calling hours. The NC Unfair and Deceptive Trade Practices Act (N.C. Gen. Stat. § 75-1.1) provides additional enforcement — treble damages are mandatory for UDTP violations, making NC a higher-risk state for deceptive telemarketing practices. The AG can pursue up to $5,000 per violation. Consumers have a private right of action with mandatory treble damages under the UDTP Act.
Consent Requirements by Channel
| Channel | Consent Required | One-to-One |
|---|---|---|
| Voice Call | Prior Express | — |
| SMS | Written Consent Required | Required |
| AI Voice | Prior Express | — |
| Prerecorded | Prior Express | — |
| Ringless VM | Prior Express | — |
| MMS | Written Consent Required | Required |
| Fax | Prior Express | — |
Key Court Decisions
In re: P.G., O.G., H.G.
8/10Court of Appeals of North Carolina · Mar 2026
Recent Enforcement Actions
Operation Robocall Roundup — 37 VoIP providers + Inteliquent, Bandwidth, Lumen, Peerless
Aug 2025 · telecommunications
NC AG Jackson led Operation Robocall Roundup with 50+ AGs. Phase 1: warning letters to 37 VoIP providers. Phase 2: expanded to major carriers Inteliquent, Bandwidth, Lumen, Peerless. Results: 19 companies stopped routing suspected illegal calls, 13 removed from FCC Robocall Mitigation Database, 4+ terminated high-risk accounts. The most comprehensive AG-led telecom enforcement operation ever conducted.
Articul8 / Paul Talbot
$5,000,000Jan 2025 · telecommunications
NC AG Jackson won court judgment against VoIP provider Articul8 and owner Paul Talbot. Court found Talbot helped fraudsters run robocall and telemarketing scams by accepting and routing millions of illegal calls. Permanently banned from telecommunications industry + $5M penalty. NC continues the VoIP-provider-targeting model — if you route the calls, you share the liability.
Michael D. Lansky LLC d/b/a Avid Telecom
May 2023 · telecommunications
NC AG led the 49-state Avid Telecom lawsuit alongside OH, IN, and AZ. First action of the Anti-Robocall Task Force. Court denied all Avid dismissal motions in May 2024. NC co-leads the national task force, making it one of the most aggressive states on robocall enforcement at the infrastructure level.
Key Rules
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This is a compliance reference tool, not legal advice. Data compiled from public statutes, LegiScan, CourtListener, state AG offices, and AI-assisted analysis. Verify all information with qualified counsel before relying on it. Full terms & data sources →