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New Mexico Telecom Compliance Guide

NM

Telecom Compliance Reference · Statute last amended 2021

Mini-TCPA State — High Risk

Calling Hours

8:00 AM–9:00 PM

Min Penalty

$100

Registration

Not Required

Debt Collection Telemarketing Compliance in New Mexico

Debt collection calling compliance — FDCPA plus TCPA in New Mexico

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Mini-TCPA State — NMSA 1978, § 57-12-22

New Mexico imposes stricter consent and calling requirements than federal TCPA.Debt Collection companies operating here face $100 per-violation penalties.

Penalty/Violation

$100

Willful

$300

Calling Hours

8:00 AM–9:00 PM

Private Suit

Allowed

Compliance Checklist

✓Comply with both FDCPA and TCPA — they overlap but differ
✓Do not call before 8 AM or after 9 PM local time
✓Do not call more than 7 times in 7 days per debt
✓Obtain prior express consent to call cell phones
✓Scrub numbers that have requested no further contact
✓Provide validation notice within 5 days of first contact
✓Honor cease-communication requests immediately in writing
✓Do not use obscene language or threats
✓Identify yourself as a debt collector on every call
✓Check if state has its own debt collection act

What Gets Companies Sued

✗Calling outside FDCPA time restrictions
✗Exceeding call frequency limits
✗Calling cell phones without consent
✗Failing to identify as debt collector
✗Ignoring cease-communication requests

Key State Rules

Mini-TCPAYes
RegistrationNot Required
Class ActionsAllowed

Debt Collection Enforcement in New Mexico

Southwest Collections Agency

$320,000

Apr 2024

prerecorded messagescalling hours

NM AG settled with debt collector for prerecorded calls outside permitted hours.

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This is a compliance reference tool, not legal advice. Data compiled from public statutes, LegiScan, CourtListener, state AG offices, and AI-assisted analysis. Verify all information with qualified counsel before relying on it. Full terms & data sources →