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New Mexico Telecom Compliance Guide

NM

Telecom Compliance Reference — Updated January 2021

Private Right of Action

Calling Hours

8:00 AM9:00 PM

Min Penalty

$5,000

Registration

Not Required

⚠ Penalty Exposure — New Mexico

Per Violation

$5,000

Willful

$5,000

AG Max/Violation

$5,000

10,000 Calls

$50,000,000

= exposure

⚠ Private Right of Action

Overview

New Mexico does not have a state-level mini-TCPA or specific telemarketing registration act. The state relies primarily on federal TCPA for telemarketing regulation. NM does not maintain its own state Do Not Call list — the federal National DNC Registry applies. The NM Unfair Practices Act (N.M. Stat. Ann. § 57-12-1 et seq.) provides the AG and consumers with enforcement tools for deceptive or unfair telemarketing practices, including a private right of action. NM is a lower-regulation state for telemarketing, but federal TCPA compliance is still mandatory. Manual dialing to non-DNC numbers is viable for cold outreach.

Consent Requirements by Channel

ChannelConsent RequiredOne-to-One
Voice CallPrior Express
SMSWritten Consent RequiredRequired
AI VoicePrior Express
PrerecordedPrior Express
Ringless VMPrior Express
MMSWritten Consent RequiredRequired
FaxPrior Express

Key Court Decisions

El Paso Elec. Co. v. N.M. Pub. Regul. Comm'n

7/10

New Mexico Supreme Court · Apr 2026

TCPA

Recent Enforcement Actions

Rio Grande Solar Marketing

$175,000

Jul 2024 · solar

Solar company penalized for robocalls without prior express written consent.

Southwest Collections Agency

$320,000

Apr 2024 · debt collection

NM AG settled with debt collector for prerecorded calls outside permitted hours.

Sumco Panama (NM portion)

Dec 2023 · automotive

FCC enforcement against auto warranty scheme reaching NM consumers.

Key Rules

Mini-TCPANo
Calling Hours08:00:0021:00:00
RegistrationNot required
State DNC ListFederal only
Private ActionYES
Class ActionsNot specified

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This is a compliance reference tool, not legal advice. Data compiled from public statutes, LegiScan, CourtListener, state AG offices, and AI-assisted analysis. Verify all information with qualified counsel before relying on it. Full terms & data sources →