What consent is required for Ringless Voicemail in Massachusetts?

Massachusetts follows federal TCPA consent rules. ATDS or prerecorded calls to cell phones require prior express written consent.

What are the calling hour restrictions in Massachusetts?

Massachusetts restricts telemarketing calls to 08:00:00–21:00:00 local time.

What is the penalty per violation in Massachusetts?

Up to $5,000 per violation (or $25,000 for willful violations). Private right of action available.

Is registration required to telemarket in Massachusetts?

Yes — Massachusetts requires telemarketer registration before placing calls.

Home / States / Massachusetts

Massachusetts Telecom Compliance Guide

Telecom Compliance Reference — Updated January 2020

Private Right of Action

Calling Hours

8:00 AM–9:00 PM

Min Penalty

$5,000

Registration

Required

Overview Calling Hours Consent Registration DNC Compliance DNC Registry Enforcement Case Law Legislation

Massachusetts Ringless Voicemail Compliance

RVM (ringless voicemail drop) compliance rules in Massachusetts

Consent Requirements

Consent LevelPrior Express

Checkbox ConsentValid

Statute47 U.S.C. § 227

RVM not specifically addressed by Massachusetts statute. Federal TCPA treatment applies — courts increasingly treat RVM as requiring prior express consent. Marketing RVM should be treated as requiring prior express written consent. Deceptive RVM content could trigger c. 93A liability.

Full consent requirements for all channels →

Calling Rules

Calling Hours8:00 AM – 9:00 PM

RegistrationRequired

Penalty / Violation$5,000

Willful Violation$25,000

Private Right of ActionYES

Ringless Voicemail Compliance Checklist

01Legal status is unsettled — treat as prerecorded call

02Obtain prior express written consent to be safe

03Check if your state has banned or restricted RVMs

04Include your company name and callback number in message

05Provide opt-out instructions in the message

06Honor opt-out requests from any channel

07Apply calling-hours rules — time of delivery matters

08Scrub DNC lists before sending

09Do not send to numbers on national or state DNC lists

10Consult counsel before deploying at scale in high-risk states

This checklist covers common requirements. State-specific rules may vary. Confirm with legal counsel for high-volume campaigns.

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This is a compliance reference tool, not legal advice. Data compiled from public statutes, LegiScan, CourtListener, state AG offices, and AI-assisted analysis. Verify all information with qualified counsel before relying on it. Full terms & data sources →