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Massachusetts

MA

Telecom Compliance Reference — Updated January 2020

Private Right of Action

Calling Hours

8:00 AM9:00 PM

Min Penalty

$5,000

Registration

Required

Massachusetts Telemarketer Registration

Licensing, bonding, and registration requirements for telemarketers operating in Massachusetts

Registration Required

You must register before making your first call in Massachusetts.

Business Registration

AgencyMassachusetts Division of Telecommunications and Cable
Renewal PeriodAnnual

Individual Registration

AgencyMassachusetts Office of Consumer Affairs and Business Regulation

Bond Requirements

Bond Required
Bond Amount$25,000

A surety bond protects consumers against fraud or failure to deliver. The bond must typically be maintained for the duration of your registration and one to two years after cessation of business in the state.

Required Documents

Business

  • Massachusetts does not require telemarketer registration, licensing, or bonding,MGL Chapter 159C governs telemarketing solicitation conduct,$5,000 penalty for willful violations (M.G.L.A. 159C § 3),Private right of action available to injured consumers,Massachusetts maintains a Do Not Call list through the Office of Consumer Affairs,Automatic telephone dialing systems regulated under MGL c. 159, §§ 19B-19E
  • No telemarketer registration is required in Massachusetts

Individual

  • No individual telemarketer registration is required in Massachusetts

Additional Notes

Massachusetts does NOT require telemarketer registration, a license, or a surety bond. However, telemarketing solicitations are regulated under MGL Chapter 159C with $5,000 penalties for willful violations and a private right of action. The state maintains a Do Not Call list. Automatic dialing systems are separately regulated under MGL c. 159.

Massachusetts does not require any form of telemarketer registration — neither business nor individual.

Apply Before Your First Call

Operating as an unregistered telemarketer in Massachusetts is a separate violation from consent or calling-hours violations. You can be penalized $5,000 per call even if every other aspect of your operation is compliant.

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This is a compliance reference tool, not legal advice. Data compiled from public statutes, LegiScan, CourtListener, state AG offices, and AI-assisted analysis. Verify all information with qualified counsel before relying on it. Full terms & data sources →