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Maine

ME

Telecom Compliance Reference — Updated January 2023

Mini-TCPA State — High Risk

Calling Hours

8:00 AM9:00 PM

Min Penalty

$10,000

Registration

Required

Solar Sales Telemarketing Compliance in Maine

Solar and energy telemarketing compliance in Maine

Guide last reviewed: January 2025

Mini-TCPA State — 32 M.R.S. § 14716

Maine imposes stricter consent and calling requirements than federal TCPA.Solar Sales companies operating here face $10,000 per-violation penalties.

Maine Solar Sales Overview

Maine's solar market is growing but the state's strict 9 AM–5 PM calling hours significantly limit outbound telemarketing windows. The Home Solicitation Sales Act applies to phone-solicited contracts, requiring 3-day cancellation rights. Solar companies should focus on inbound lead generation and ensure all automated follow-up has proper written consent. Manual cold calling to non-DNC numbers within the narrow window remains viable.

Penalty/Violation

$10,000

Willful

$10,000

Calling Hours

8:00 AM9:00 PM

Private Suit

Allowed

Compliance Checklist

Comply with Maine Home Construction Contracts Act if solar installation involves structural work,Scrub against both Maine DNC and federal DNC lists,Cold calling hours restricted to 9:00 AM – 5:00 PM local time,Identify yourself and company at the beginning of each call,Obtain prior express written consent before automated or prerecorded outreach,Provide 3-day right of rescission notice for door-to-door and telephone sales per Maine Home Solicitation Sales Act (9-A M.R.S. § 3-502),Maintain records of all consent and opt-out requests,Do not misrepresent savings projections — AG has scrutinized solar marketing claims,One-to-one consent required for SMS marketing under FCC 2025 rule

What Gets Companies Sued

Top violations for solar in Maine: (1) Calling outside 9 AM–5 PM; (2) Failing to provide cancellation rights for phone-solicited contracts; (3) Misrepresenting energy savings or utility bill reductions; (4) Not scrubbing DNC lists; (5) Using automated text campaigns without written consent.

Special Exemptions

EBR exemption for existing solar customers. B2B exemption for commercial solar installations. Licensed contractors may have narrow exemptions for service-related calls to existing customers.

Key State Rules

Mini-TCPAYes
RegistrationRequired
Class ActionsNot specified

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This is a compliance reference tool, not legal advice. Data compiled from public statutes, LegiScan, CourtListener, state AG offices, and AI-assisted analysis. Verify all information with qualified counsel before relying on it. Full terms & data sources →