Home / States / Maine

Maine Telecom Compliance Guide

ME

Telecom Compliance Reference · Statute last amended 2023

Mini-TCPA State — High Risk

Calling Hours

8:00 AM–9:00 PM

Min Penalty

Not yet verified

Registration

Required

Insurance Telemarketing Compliance in Maine

Insurance agency telemarketing and lead generation compliance in Maine

Guide last reviewed: January 2025

⚠

Mini-TCPA State — 10 M.R.S. § 1498; 10 M.R.S. § 1499-B

Maine imposes stricter consent and calling requirements than federal TCPA.Insurance companies operating here face Not yet verified per-violation penalties.

Maine Insurance Overview

Insurance telemarketing in Maine follows the standard rules with one key advantage: licensed producers have a clear EBR exemption for existing policyholders. Cold calling new prospects requires manual dialing to non-DNC numbers within the 9 AM–5 PM window. The narrow calling hours are the biggest operational constraint. Automated outreach to prospects requires prior express written consent under federal TCPA.

Penalty/Violation

Not yet verified

Willful

Not yet verified

Calling Hours

8:00 AM–9:00 PM

Private Suit

Allowed

Compliance Checklist

✓Maintain active Maine insurance producer license before any solicitation,Scrub against both Maine DNC and federal DNC lists before each campaign,Restrict calling hours to 9:00 AM – 5:00 PM local time,Identify yourself, your agency, and the insurance company you represent at the start of each call,Comply with 32 M.R.S. § 14716 insurance-specific telemarketing requirements,Obtain prior express written consent before any automated or prerecorded outreach,EBR exemption available for existing policyholders,Do not misrepresent policy terms, coverage, or pricing during solicitation calls,Maintain records of all consent and opt-out requests for at least 5 years,FCC one-to-one consent rule for SMS marketing was vacated in January 2025 and never took effect

What Gets Companies Sued

✗Top violations for insurance in Maine: (1) Unlicensed agents making solicitation calls; (2) Calling outside the 9 AM–5 PM window; (3) Not identifying the insurance company being represented; (4) Using auto-dialers without consent; (5) Failing to honor DNC requests from prospects.

Special Exemptions

Licensed insurance producers calling existing policyholders have an EBR exemption from DNC restrictions. Calls regarding policy renewals, claims, or service to existing customers are generally exempt from solicitation rules.

Key State Rules

Mini-TCPAYes
RegistrationRequired
Class ActionsNot specified

Insurance Enforcement in Maine

Pine Tree Insurance Marketing

$95,000

Jun 2024

dnc violationrobocalls

ME AG enforced DNC compliance against insurance robocaller.

Stay Current

Weekly compliance digest

New enforcement actions, statute updates, and rule changes — delivered once a week. Know what changed before your next dial session.

Compliance, built in

Need an AI workforce that knows the rules?

Chief is the AI workforce for real estate operators. Calling, texting, and follow-up that respects Maine consent requirements, calling hours, and DNC rules without you babysitting the dialer.

See Chief →

This is a compliance reference tool, not legal advice. Data compiled from public statutes, LegiScan, CourtListener, state AG offices, and AI-assisted analysis. Verify all information with qualified counsel before relying on it. Full terms & data sources →