Home / States / Hawaii

Hawaii

Telecom Compliance Reference — Updated January 2023

TCPA Standard

Calling Hours

8:00 AM–9:00 PM

Min Penalty

$500

Registration

Required

Overview Calling Hours Consent Registration DNC Enforcement Case Law Legislation

Solar Sales Telemarketing Compliance in Hawaii

Solar and energy telemarketing compliance in Hawaii

Guide last reviewed: January 2025

Hawaii Solar Sales Overview

Hawaii has one of the highest residential solar adoption rates in the nation, making it a prime target market for solar companies. This also means consumer awareness of telemarketing tactics is higher than average. The AG has pursued solar companies for deceptive marketing practices — particularly misrepresenting utility partnerships and government incentive programs. Register with DCCA, follow federal TCPA for consent, scrub DNC lists, and keep your pitch honest. Solar in Hawaii is a legitimate market but the competition means consumers are quick to file complaints.

Penalty/Violation

$500

Willful

$10,000

Calling Hours

8:00 AM–9:00 PM

Private Suit

Compliance Checklist

✓Register with Hawaii DCCA before soliciting solar installation services,Post $25,000 surety bond,Hawaii has high solar adoption — competitive market means more consumer complaints about telemarketing,Obtain prior express written consent before any automated calls or texts (federal TCPA),Never misrepresent utility company affiliations, government rebates, or program eligibility,Never imply government endorsement of your solar program,Scrub Hawaii DNC + federal NDNC before every campaign,Identify yourself and your company at the start of every call,AI voice calls must identify as AI (FTC requirement),Honor opt-out requests immediately

What Gets Companies Sued

✗Top violations for solar companies in Hawaii: (1) Automated text campaigns to Hawaii cell phones without written consent; (2) Misrepresenting utility company partnerships or government incentives; (3) Failing to register with DCCA; (4) Calling DNC-registered numbers; (5) Using AI voice agents without proper disclosure.

Special Exemptions

No solar-specific exemptions in Hawaii. B2B exemption applies only to commercial solar solicitations to businesses. EBR provides limited coverage for existing customers only.

Key State Rules

Mini-TCPANo

RegistrationRequired

Class ActionsNot specified

Consent Requirements→Registration Details→DNC List→

Solar Sales Enforcement in Hawaii

Pacific Solar Group LLC

$155,000

Nov 2023

dnc violationprerecorded messages

Solar company fined for prerecorded calls to HI DNC registrants.

All enforcement actions in Hawaii →

Stay Current

Weekly digest: what changed this week

New enforcement actions, statute updates, and rule changes in Hawaii — delivered once a week.

No spam. Unsubscribe anytime. Powered by Brevo.

Need help getting compliant?

Catalyst Partners specializes in telecom compliance for Solar Sales companies operating in Hawaii and across the country. We build the systems, you make the calls.

Book a Compliance Call →

This is a compliance reference tool, not legal advice. Data compiled from public statutes, LegiScan, CourtListener, state AG offices, and AI-assisted analysis. Verify all information with qualified counsel before relying on it. Full terms & data sources →