California TCPA Case Law
Key court decisions shaping telemarketing compliance in California
Total Decisions
7
Landmark (8+)
5
Notable (5-7)
2
Most Recent
Mar 2024
What These Cases Impact
Landmark Decisions (Score 8-10)
Smith v. LoanMe, Inc.
California Supreme Court · July 2021
Holding
California Penal Code § 632.7 prohibits the recording of cell phone communications without consent of all parties, regardless of whether the communication is confidential. Unlike § 632 (which requires the communication be "confidential"), § 632.7 imposes strict liability for recording any cell phone call without all-party consent. The California Supreme Court held that the absence of a confidentiality requirement in § 632.7 was intentional — the Legislature chose to provide broader protection for cell phone communications.
Plain English
Smith v. LoanMe is the California Supreme Court's definitive ruling on cell phone recording. Before this decision, there was debate about whether § 632.7's lack of a "confidential communication" requirement was intentional or an oversight. The Supreme Court ruled it was intentional: recording ANY cell phone call without consent is illegal, period. This ruling massively expanded CIPA liability for telemarketers because nearly all outbound calls now go to cell phones. The $5,000 per violation statutory damages under § 637.2 apply to every unauthorized recording. Post-Smith, CIPA cell phone recording claims have become the dominant theory in California telemarketing class actions.
Facebook, Inc. v. Duguid
U.S. Supreme Court · April 2021
Holding
The TCPA's definition of automatic telephone dialing system requires that the device have the capacity to either store or produce telephone numbers using a random or sequential number generator. A device that stores and dials telephone numbers from a predetermined list does not qualify as an ATDS under the TCPA. The Ninth Circuit's broader interpretation in Marks v. Crunch San Diego was reversed.
Plain English
Duguid is the most consequential TCPA ruling in the statute's history. The Supreme Court unanimously narrowed the ATDS definition, eliminating the expansive Marks interpretation that had driven thousands of class actions in the Ninth Circuit. For California-specific compliance, Duguid's impact is significant but incomplete: (1) TCPA ATDS claims are now harder to bring for systems that dial from stored lists; (2) BUT California's ADAD statute (Pub. Util. Code §§ 2871-2876) has its own definition that captures prerecorded message delivery from stored numbers; (3) CIPA claims for unauthorized recording are entirely independent of ATDS analysis. Post-Duguid California telemarketing litigation has shifted from TCPA ATDS claims toward CIPA recording claims and state ADAD violations.
Sat Narayan d/b/a Express Hauling et al. v. Fifth Third Bank et al.
California Superior Court · January 2022
Holding
Class action settlement of approximately $50 million for CIPA violations related to unauthorized recording of telemarketing calls. The financial institution and its vendor recorded outbound telemarketing calls to California consumers without obtaining all-party consent as required by Penal Code §§ 632 and 632.7. At the time, it was the largest CIPA settlement in history — nearly three times the size of any previous CIPA settlement.
Plain English
The Narayan settlement is the nuclear warning shot for any company recording calls with California consumers. $50 million — from a single class action over unauthorized call recording. The case demonstrated that CIPA's $5,000 per violation damages, applied across a large class of recorded calls, can produce existential liability. The settlement forced industry-wide re-examination of call recording practices. Every company with a call center that contacts California consumers must have verifiable, affirmative all-party consent before the recording begins.
Berman v. Realogy Brokerage Group LLC (Anywhere Real Estate)
U.S. District Court · March 2024
Holding
Class action settlement of $20 million resolving TCPA claims that Realogy (now Anywhere Real Estate) placed automated telemarketing calls and texts without prior express written consent. The case involved lead generation practices where consent was obtained through third-party lead generators using bundled consent forms — a practice that predates and is now prohibited by the FCC's January 2025 one-to-one consent rule.
Plain English
The Realogy/Anywhere Real Estate settlement illustrates the liability exposure for real estate companies relying on third-party lead generation with bundled consent. $20 million settlement — and this was before the FCC one-to-one consent rule took effect. The case is a warning for every REI wholesaling and real estate operation: leads purchased from aggregators where "consent" was obtained for multiple companies simultaneously are legally unusable for automated outreach. The FCC rule codified what this case already demonstrated through litigation.
Citibank TCPA Class Action Settlement
U.S. District Court · January 2024
Holding
Class action settlement of $29.5 million resolving claims that Citibank violated the TCPA by placing prerecorded calls to noncustomers' cell phones without prior express consent between 2014 and 2024. The calls were placed using automated equipment to phone numbers that had been reassigned from former Citibank customers to new subscribers who had no relationship with the bank.
Plain English
The $29.5 million Citibank settlement highlights the reassigned number problem — a persistent risk for high-volume callers. Phone numbers get reassigned to new people, and calling those new subscribers without consent is a TCPA violation regardless of whether the previous subscriber consented. For California-specific compliance, this case adds CIPA exposure on top: if those calls were also recorded without consent from the new subscriber, that is a separate $5,000 per violation CIPA claim. Number reassignment + call recording = compounding California liability.
Notable Decisions (Score 5-7)
Marks v. Crunch San Diego, LLC
9th Cir. · September 2018
Holding
The TCPA's definition of an automatic telephone dialing system includes a device that stores telephone numbers to be called, whether or not those numbers have been generated by a random or sequential number generator. The Ninth Circuit held that a system only needs to store numbers and then dial them automatically to qualify as an ATDS. The Textmunication web-based marketing platform, which sent promotional texts from a stored list of phone numbers, qualified as an ATDS even though it did not generate random or sequential numbers.
Plain English
Marks was the Ninth Circuit's landmark pre-Duguid ruling adopting the broadest interpretation of ATDS. It created a circuit split with the Third and D.C. Circuits and was effectively overruled by the Supreme Court in Facebook v. Duguid (2021), which required random or sequential number generation. However, Marks remains important for California practitioners because: (1) it demonstrates how aggressively the 9th Circuit interpreted TCPA before Duguid, (2) California's ADAD statute independently captures many devices Marks would have covered, and (3) state-law CIPA claims are unaffected by the ATDS definition.
McGill v. Citibank, N.A.
California Supreme Court · April 2017
Holding
TCPA claims seeking public injunctive relief cannot be waived by arbitration agreements under California law.
Plain English
California Supreme Court preserved right to seek public injunctive relief in TCPA cases despite arbitration clauses.
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Book a Compliance Call →This is a compliance reference tool, not legal advice. Data compiled from public statutes, LegiScan, CourtListener, state AG offices, and AI-assisted analysis. Verify all information with qualified counsel before relying on it. Full terms & data sources →