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West Virginia

WV

Telecom Compliance Reference — Updated 2025

TCPA Standard

Calling Hours

8:00 AM9:00 PM

Min Penalty

$500

Registration

Not Required

Insurance Telemarketing Compliance in West Virginia

Insurance agency telemarketing and lead generation compliance in West Virginia

Guide last reviewed: January 2025

West Virginia Insurance Overview

Insurance telemarketing in West Virginia benefits from the licensed agent registration exemption. However, the felony fraud penalty means all policy descriptions and cost representations must be accurate. DNC scrubbing against the federal list is required. Federal TCPA applies for automated systems.

Penalty/Violation

$500

Willful

$3,000

Calling Hours

8:00 AM9:00 PM

Private Suit

No

Compliance Checklist

Licensed insurance agents are exempt from WV telemarketer registration,Obtain proper insurance licensing from WV Offices of the Insurance Commissioner,Scrub against federal National DNC Registry,Call only between 8:00 AM and 9:00 PM local time,Identify yourself, company, license credentials, and purpose within 30 seconds,Prior express written consent before automated or prerecorded calls to cell phones,Comply with WV insurance solicitation regulations,Existing policyholders qualify for EBR exemption

What Gets Companies Sued

Common violations for insurance telemarketers in WV: (1) Unlicensed agents claiming the insurance exemption; (2) Autodial campaigns without written consent; (3) Calling DNC-listed numbers; (4) Misleading policy representations — potential felony fraud; (5) Not disclosing cancellation rights.

Special Exemptions

Licensed insurance producers are exempt from WV telemarketer registration when calling within licensed insurance activities. DNC compliance and federal TCPA still apply.

Key State Rules

Mini-TCPANo
RegistrationNot Required
Class ActionsNot specified

Insurance Enforcement in West Virginia

Rising Eagle (WV portion)

Jul 2023

robocallsspoofing

Part of multistate action against health insurance robocall scheme.

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This is a compliance reference tool, not legal advice. Data compiled from public statutes, LegiScan, CourtListener, state AG offices, and AI-assisted analysis. Verify all information with qualified counsel before relying on it. Full terms & data sources →