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Utah

Telecom Compliance Reference — Updated January 2023

Mini-TCPA State — High Risk

Calling Hours

8:00 AM–9:00 PM

Min Penalty

$2,500

Registration

Required

Overview Calling Hours Consent Registration DNC Enforcement Case Law Legislation

Solar Sales Telemarketing Compliance in Utah

Solar and energy telemarketing compliance in Utah

Guide last reviewed: January 2025

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Mini-TCPA State — UCA § 13-25a (Telephone and Facsimile Solicitation Act)

Utah imposes stricter consent and calling requirements than federal TCPA.Solar Sales companies operating here face $2,500 per-violation penalties.

Utah Solar Sales Overview

Utah is a growing solar market. The $1,000 minimum statutory damages for DNC violations make scrubbing critical. Registration with the Division of Consumer Protection is mandatory. Manual dialing after DNC scrubbing is recommended for cold outreach. Solar companies should also comply with Utah's Home Solicitation Sales Act for in-home sales following phone leads.

Penalty/Violation

$2,500

Willful

$10,000

Calling Hours

8:00 AM–9:00 PM

Private Suit

Allowed

Compliance Checklist

✓Register with Utah Division of Consumer Protection before telemarketing,Scrub against both Utah DNC list and federal National DNC Registry,Manual dialing for cold outreach with DNC compliance,Call only between 8:00 AM and 9:00 PM local time,Identify yourself, company, and purpose within 30 seconds,Prior express written consent before automated or prerecorded calls to cell phones,Disclose total cost and cancellation/refund policy before closing any sale,Comply with Utah Home Solicitation Sales Act for in-home sales — 3-day right to cancel,Maintain consent records and DNC scrub documentation

What Gets Companies Sued

✗Common violations for solar companies in UT: (1) Calling DNC-listed numbers — $1,000 statutory damages per violation; (2) Failing to register before making calls; (3) Autodial campaigns without written consent; (4) Not disclosing cancellation rights; (5) Deceptive savings projections triggering Consumer Protection Act liability.

Special Exemptions

No solar-specific exemptions in Utah. EBR exemption applies to past customers. Registration with Division of Consumer Protection required.

Key State Rules

Mini-TCPAYes

RegistrationRequired

Class ActionsNot specified

Consent Requirements→Registration Details→DNC List→

Solar Sales Enforcement in Utah

Beehive Solar Marketing Inc.

$290,000

Mar 2024

robocallsno consent

UT AG enforced consent requirements against solar robocaller.

All enforcement actions in Utah →

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Catalyst Partners specializes in telecom compliance for Solar Sales companies operating in Utah and across the country. We build the systems, you make the calls.

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This is a compliance reference tool, not legal advice. Data compiled from public statutes, LegiScan, CourtListener, state AG offices, and AI-assisted analysis. Verify all information with qualified counsel before relying on it. Full terms & data sources →