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Utah Telecom Compliance Guide

UT

Telecom Compliance Reference — Updated January 2023

Mini-TCPA State — High Risk

Calling Hours

8:00 AM–9:00 PM

Min Penalty

$2,500

Registration

Required

OverviewCalling HoursConsentRegistrationDNC ComplianceDNC RegistryEnforcementCase LawLegislation

REI Wholesaling Telemarketing Compliance in Utah

Real estate investor cold calling and SMS compliance in Utah

Guide last reviewed: January 2025

⚠

Mini-TCPA State — UCA § 13-25a (Telephone and Facsimile Solicitation Act)

Utah imposes stricter consent and calling requirements than federal TCPA.REI Wholesaling companies operating here face $2,500 per-violation penalties.

Utah REI Wholesaling Overview

Utah is moderate-risk for REI cold calling. The state does not have a mini-TCPA with broader ATDS definition, but the private right of action with $1,000 minimum statutory damages for DNC violations creates real exposure. One missed DNC scrub on a call list can generate significant per-call liability. Manual dialing after thorough DNC scrubbing (both state and federal lists) is the recommended approach. Registration with the Division of Consumer Protection is required.

Penalty/Violation

$2,500

Willful

$10,000

Calling Hours

8:00 AM–9:00 PM

Private Suit

Allowed

Compliance Checklist

✓Register with Utah Division of Consumer Protection before making any solicitation calls,Scrub all call lists against both the Utah DNC list AND the federal National DNC Registry — Utah has $1,000 minimum statutory damages per DNC violation,Manual (human) dialing is permitted for cold calling with DNC compliance,Call only between 8:00 AM and 9:00 PM local time,Identify yourself, company, and purpose within 30 seconds,Disclose total cost and cancellation/refund policy before closing any phone sale,Obtain prior express written consent before any ATDS or prerecorded calls to cell phones under federal TCPA,Automated calling systems must disconnect within 5 seconds after called party hangs up,Existing business relationship exemption covers past sellers — manual calls only recommended,Keep records of consent, DNC scrubs, and sales confirmations

What Gets Companies Sued

✗Common violations for REI wholesalers in UT: (1) Calling DNC-listed numbers — $1,000 minimum statutory damages per call makes this expensive; (2) Failing to register with Division of Consumer Protection; (3) Using auto-dialers or ringless voicemail without written consent; (4) Not disclosing total costs and cancellation policy before closing; (5) Spoofing caller ID to avoid identification.

Special Exemptions

Licensed real estate agents may qualify for registration exemption under Utah Code § 13-26-4. Most REI wholesalers do not hold real estate licenses and do NOT qualify. EBR exemption covers past transaction partners for state DNC purposes. The $1,000 minimum statutory damages for DNC violations make scrubbing essential.

Key State Rules

Mini-TCPAYes
RegistrationRequired
Class ActionsNot specified
Consent Requirements→Registration Details→DNC List→

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This is a compliance reference tool, not legal advice. Data compiled from public statutes, LegiScan, CourtListener, state AG offices, and AI-assisted analysis. Verify all information with qualified counsel before relying on it. Full terms & data sources →