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Rhode Island

RI

Telecom Compliance Reference — Updated January 2023

Mini-TCPA State — High Risk

Calling Hours

8:00 AM–9:00 PM

Min Penalty

$10,000

Registration

Not Required

OverviewCalling HoursConsentRegistrationDNCEnforcementCase LawLegislation

Home Services Telemarketing Compliance in Rhode Island

HVAC, roofing, plumbing, and home services telemarketing compliance in Rhode Island

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Mini-TCPA State — R.I. Gen. Laws § 5-61-3.2

Rhode Island imposes stricter consent and calling requirements than federal TCPA.Home Services companies operating here face $10,000 per-violation penalties.

Penalty/Violation

$10,000

Willful

$10,000

Calling Hours

8:00 AM–9:00 PM

Private Suit

No

Compliance Checklist

✓Scrub National DNC Registry before all cold calling campaigns
✓Check for state-level DNC list requirements
✓Register as telemarketer if state requires
✓Call only during permitted hours in recipient's timezone
✓Obtain written consent before sending marketing SMS
✓Honor all do-not-call requests immediately
✓Use accurate caller ID — display business name or number
✓Disclose company name within first 30 seconds of call
✓Do not use prerecorded messages without prior written consent
✓Maintain records of consent and opt-out requests

What Gets Companies Sued

✗Calling DNC-registered homeowners
✗Door-to-door follow-up calls without consent
✗Post-disaster solicitation restrictions (some states)
✗Calling outside permitted hours
✗No identification at start of call

Key State Rules

Mini-TCPAYes
RegistrationNot Required
Class ActionsNot specified
Consent Requirements→Registration Details→DNC List→

Home Services Enforcement in Rhode Island

Ocean State Home Improvement LLC

$145,000

May 2024

dnc violationregistration violation

RI AG enforced telemarketer registration and DNC compliance.

All enforcement actions in Rhode Island →

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Catalyst Partners specializes in telecom compliance for Home Services companies operating in Rhode Island and across the country. We build the systems, you make the calls.

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This is a compliance reference tool, not legal advice. Data compiled from public statutes, LegiScan, CourtListener, state AG offices, and AI-assisted analysis. Verify all information with qualified counsel before relying on it. Full terms & data sources →