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Ohio Telecom Compliance Guide

OH

Telecom Compliance Reference — Updated January 2023

Mini-TCPA State — High Risk

Calling Hours

8:00 AM9:00 PM

Min Penalty

$25,000

Registration

Required

Solar Sales Telemarketing Compliance in Ohio

Solar and energy telemarketing compliance in Ohio

Guide last reviewed: January 2025

Mini-TCPA State — ORC § 4719 (Telephone Solicitors)

Ohio imposes stricter consent and calling requirements than federal TCPA.Solar Sales companies operating here face $25,000 per-violation penalties.

Ohio Solar Sales Overview

Ohio is a moderate-risk market for solar telemarketing. The $25,000 per-call DNC penalty is the primary hazard. The Sunday noon start and 2-second call abandonment rule add operational constraints. Solar companies must provide 3-day rescission rights for phone-solicited contracts and accurately represent savings projections.

Penalty/Violation

$25,000

Willful

$25,000

Calling Hours

8:00 AM9:00 PM

Private Suit

Allowed

Compliance Checklist

Register with Ohio AG ($200/year + $25,000 bond) before telemarketing,Scrub against Ohio No-Call list and federal DNC list,Calling hours: 9:00 AM – 9:00 PM Mon-Sat; NOON – 9:00 PM Sunday,Identify yourself and company at start of each call,Agent available within 2 seconds of answer — no call abandonment,Obtain prior express written consent before automated outreach,Written confirmation of any sale within 3 business days,3-day right of rescission for phone-solicited contracts,Do not misrepresent energy savings, tax credits, or utility reductions,Ohio AG has scrutinized solar marketing claims,Maintain records of consent and opt-out requests,One-to-one consent for SMS marketing under FCC 2025 rule

What Gets Companies Sued

Top violations for solar in Ohio: (1) Not registering with AG; (2) Calling Ohio No-Call list numbers; (3) Calling before noon on Sunday; (4) Misrepresenting energy savings; (5) Not providing 3-day rescission right; (6) Call abandonment — no agent available within 2 seconds.

Special Exemptions

EBR exemption for existing solar customers. B2B exemption for commercial installations. $25,000 per-call forfeiture for DNC violations.

Key State Rules

Mini-TCPAYes
RegistrationRequired
Class ActionsAllowed

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This is a compliance reference tool, not legal advice. Data compiled from public statutes, LegiScan, CourtListener, state AG offices, and AI-assisted analysis. Verify all information with qualified counsel before relying on it. Full terms & data sources →