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Missouri

Telecom Compliance Reference — Updated January 2023

Mini-TCPA State — High Risk

Calling Hours

8:00 AM–9:00 PM

Min Penalty

$5,000

Registration

Not Required

Overview Calling Hours Consent Registration DNC Enforcement Case Law Legislation

Solar Sales Telemarketing Compliance in Missouri

Solar and energy telemarketing compliance in Missouri

Guide last reviewed: January 2025

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Mini-TCPA State — Mo. Rev. Stat. § 407.1095 et seq.

Missouri imposes stricter consent and calling requirements than federal TCPA.Solar Sales companies operating here face $5,000 per-violation penalties.

Missouri Solar Sales Overview

Missouri's solar market is growing and the AG has been attentive to deceptive solar marketing practices. Registration with the AG is required before any telemarketing. The Home Solicitation Sales Act requires 3-day cancellation rights for phone-solicited contracts. Cold calling via manual dialing to non-DNC numbers within calling hours is viable. All automated outreach requires prior express written consent.

Penalty/Violation

$5,000

Willful

$15,000

Calling Hours

8:00 AM–9:00 PM

Private Suit

Allowed

Compliance Checklist

✓Register with Missouri AG before telemarketing,Scrub against both Missouri No-Call and federal DNC lists,Calling hours: 8:00 AM – 9:00 PM local time,Identify yourself and company within 30 seconds,Obtain prior express written consent before automated outreach,Comply with Missouri Home Solicitation Sales Act for phone-solicited contracts,Provide 3-day right of rescission for contracts solicited by phone,Do not misrepresent energy savings, utility bill reductions, or government incentives,Do not spoof caller ID,Maintain records of consent and opt-out requests,One-to-one consent required for SMS marketing under FCC 2025 rule

What Gets Companies Sued

✗Top violations for solar in Missouri: (1) Not registering with AG; (2) Misrepresenting energy savings projections; (3) Failing to provide cancellation rights for phone-solicited contracts; (4) Not scrubbing Missouri No-Call list; (5) Using robocalls or auto-dialers without consent.

Special Exemptions

EBR exemption for existing solar customers. B2B exemption for commercial solar installations. No state ATDS definition means federal standard applies.

Key State Rules

Mini-TCPAYes

RegistrationNot Required

Class ActionsNot specified

Consent Requirements→Registration Details→DNC List→

Solar Sales Enforcement in Missouri

Gateway Solar Marketing LLC

$185,000

Dec 2023

prerecorded messagesno consent

Solar marketer fined for prerecorded messages without consent.

All enforcement actions in Missouri →

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Catalyst Partners specializes in telecom compliance for Solar Sales companies operating in Missouri and across the country. We build the systems, you make the calls.

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This is a compliance reference tool, not legal advice. Data compiled from public statutes, LegiScan, CourtListener, state AG offices, and AI-assisted analysis. Verify all information with qualified counsel before relying on it. Full terms & data sources →