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MD

Telecom Compliance Reference — Updated October 2019

TCPA Standard

Calling Hours

8:00 AM–9:00 PM

Min Penalty

$1,000

Registration

Required

OverviewCalling HoursConsentRegistrationDNCEnforcementCase LawLegislation

Solar Sales Telemarketing Compliance in Maryland

Solar and energy telemarketing compliance in Maryland

Guide last reviewed: January 2024

Maryland Solar Sales Overview

Maryland solar telemarketing requires AG registration and strict DNC compliance. No private right of action under state law, but federal TCPA class actions are available for automated calling violations. The Maryland Home Improvement Commission (MHIC) regulates solar installers separately — having an MHIC license does not exempt you from telemarketing registration. Manual dialing to non-DNC numbers is the viable cold outreach channel. Automated campaigns require written consent under federal TCPA.

Penalty/Violation

$1,000

Willful

$5,000

Calling Hours

8:00 AM–9:00 PM

Private Suit

No

Compliance Checklist

✓Register with Maryland AG as a telephone solicitor,Scrub against Maryland DNC + federal NDNC before every campaign,Prior express consent required before automated calls or prerecorded messages,Federal TCPA written consent required for marketing texts and robocalls to cell phones,Identify caller, company, and purpose at start of each call,Do not misrepresent government incentives, utility programs, or savings estimates,Maryland Home Improvement Commission (MHIC) license required for solar installation companies — separate from telemarketing registration,Honor opt-out requests immediately,Calling hours: 8:00 AM – 9:00 PM,FCC one-to-one consent rule (Jan 2025) applies to purchased lead lists

What Gets Companies Sued

✗Top Maryland violations for solar companies: (1) Using robocalls or auto-dialers to solicit residential solar installations without consent; (2) Misrepresenting government rebates or utility company affiliations; (3) Failing to register with the AG; (4) Caller ID spoofing local Maryland area codes; (5) Not honoring DNC list registrations.

Special Exemptions

No solar-specific exemptions under Maryland telemarketing law. B2B exemption applies only to commercial solar inquiries to businesses. EBR exemption for existing customers (prior installation or consultation).

Key State Rules

Mini-TCPANo
RegistrationRequired
Class ActionsNot specified
Consent Requirements→Registration Details→DNC List→

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This is a compliance reference tool, not legal advice. Data compiled from public statutes, LegiScan, CourtListener, state AG offices, and AI-assisted analysis. Verify all information with qualified counsel before relying on it. Full terms & data sources →