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Illinois

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Telecom Compliance Reference — Updated January 2024

Mini-TCPA State — High Risk

Calling Hours

8:00 AM–9:00 PM

Min Penalty

$50,000

Registration

Required

OverviewCalling HoursConsentRegistrationDNCEnforcementCase LawLegislation

Solar Sales Telemarketing Compliance in Illinois

Solar and energy telemarketing compliance in Illinois

Guide last reviewed: January 2025

⚠

Mini-TCPA State — 815 ILCS 413/ (Restricted Call Registry Act)

Illinois imposes stricter consent and calling requirements than federal TCPA.Solar Sales companies operating here face $50,000 per-violation penalties.

Illinois Solar Sales Overview

Solar telemarketing in Illinois faces the full stack of Illinois compliance requirements: registration, bonding, dual DNC scrubbing, criminal automated calling penalties, ICFA deceptive practices penalties, and BIPA exposure for AI voice. The AG has shown particular interest in solar companies misrepresenting utility partnerships. Manual dialing with honest representations and proper consent is the only viable approach.

Penalty/Violation

$50,000

Willful

$50,000

Calling Hours

8:00 AM–9:00 PM

Private Suit

Allowed

Compliance Checklist

✓Register with IL AG as a telephone solicitor and post $25,000 bond,Scrub both Illinois Restricted Call Registry and federal DNC before every campaign,Manual dialing for cold outreach only — 8 AM to 9 PM,Obtain written consent before automated calls, texts, or prerecorded messages,If using AI voice for sales: BIPA consent required in addition to telemarketing consent,Identify yourself, company, and sales purpose at the start,Do NOT misrepresent savings, tax credits, or utility partnerships — ICFA penalties up to $50,000/violation,Provide 3-day cancellation right on phone contracts,Illinois Home Repair and Remodeling Act (815 ILCS 513/) may apply to solar installations — verify compliance,Honor opt-out immediately and maintain internal DNC,Do NOT spoof caller ID

What Gets Companies Sued

✗Common solar violations: (1) Robocalling without consent — criminal + civil liability; (2) Not registering with IL AG; (3) Misrepresenting ComEd or Ameren partnerships; (4) Not scrubbing Illinois Restricted Call Registry; (5) Spoofing caller ID to appear local; (6) Failing to provide 3-day cancellation right.

Special Exemptions

No solar-specific exemptions in Illinois. Standard EBR for existing customers only. BIPA applies if AI voice technology is used.

Key State Rules

Mini-TCPAYes
RegistrationRequired
Class ActionsAllowed
Consent Requirements→Registration Details→DNC List→

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Catalyst Partners specializes in telecom compliance for Solar Sales companies operating in Illinois and across the country. We build the systems, you make the calls.

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This is a compliance reference tool, not legal advice. Data compiled from public statutes, LegiScan, CourtListener, state AG offices, and AI-assisted analysis. Verify all information with qualified counsel before relying on it. Full terms & data sources →