California Prerecorded Messages Compliance
Robocall and prerecorded message compliance rules in California
Mini-TCPA State — Cal. Pub. Util. Code §§ 2871-2876; Cal. Penal Code § 632
California has enacted a state-level TCPA that goes beyond federal requirements. Federal compliance alone is not enough for Prerecorded Messages operations here.
Consent Requirements
One-to-One Consent Required
Shared consent from lead generators is NOT valid. Consent must specifically name your company.
California's ADAD statute requires a live person to introduce the call, state the business name/address/phone, and ask if the person consents to hear the prerecorded message — BEFORE the prerecorded content plays. This is stricter than federal TCPA which allows prerecorded messages to play immediately with an opt-out mechanism. In California, you need affirmative consent to even begin the prerecorded portion. EBR exemption exists for calls to established customers using devices that are NOT random/sequential dialers and are used solely to transmit messages to established associates or customers.
Calling Rules
Prerecorded Messages Compliance Checklist
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Book a Compliance Call →This is a compliance reference tool, not legal advice. Data compiled from public statutes, LegiScan, CourtListener, state AG offices, and AI-assisted analysis. Verify all information with qualified counsel before relying on it. Full terms & data sources →