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CA

Telecom Compliance Reference — Updated January 2025

Mini-TCPA State — High Risk

Calling Hours

8:00 AM9:00 PM

Min Penalty

$5,000

Registration

Required

California Prerecorded Messages Compliance

Robocall and prerecorded message compliance rules in California

Mini-TCPA State — Cal. Pub. Util. Code §§ 2871-2876; Cal. Penal Code § 632

California has enacted a state-level TCPA that goes beyond federal requirements. Federal compliance alone is not enough for Prerecorded Messages operations here.

Consent Requirements

Consent LevelPrior Express

One-to-One Consent Required

Shared consent from lead generators is NOT valid. Consent must specifically name your company.

ATDS DefinitionBroader than federal
Checkbox ConsentNot sufficient
StatuteCal. Pub. Util. Code §§ 2871-2876; 47 U.S.C. § 227

California's ADAD statute requires a live person to introduce the call, state the business name/address/phone, and ask if the person consents to hear the prerecorded message — BEFORE the prerecorded content plays. This is stricter than federal TCPA which allows prerecorded messages to play immediately with an opt-out mechanism. In California, you need affirmative consent to even begin the prerecorded portion. EBR exemption exists for calls to established customers using devices that are NOT random/sequential dialers and are used solely to transmit messages to established associates or customers.

Calling Rules

Calling Hours8:00 AM9:00 PM
RegistrationRequired
Penalty / Violation$5,000
Willful Violation$10,000
Private Right of ActionYES

Prerecorded Messages Compliance Checklist

01Prior express written consent required for most prerecorded calls
02Disclose name and phone number of calling company at start
03Provide automated opt-out mechanism during call
04Do not abandon calls — hang-up rate limits apply
05Cannot use prerecorded messages on cell phones without consent
06Apply same calling-hours restrictions as live calls
07Scrub DNC lists before every campaign
08Register as telemarketer if state requires
09Do not transmit inaccurate caller ID
10Document consent for every number you call
This checklist covers common requirements. State-specific rules may vary. Confirm with legal counsel for high-volume campaigns.

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This is a compliance reference tool, not legal advice. Data compiled from public statutes, LegiScan, CourtListener, state AG offices, and AI-assisted analysis. Verify all information with qualified counsel before relying on it. Full terms & data sources →