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Tennessee

TN

Telecom Compliance Reference — Updated January 2023

Mini-TCPA State — High Risk

Calling Hours

8:00 AM9:00 PM

Min Penalty

$10,000

Registration

Required

Solar Sales Telemarketing Compliance in Tennessee

Solar and energy telemarketing compliance in Tennessee

Guide last reviewed: January 2025

Mini-TCPA State — Tenn. Code § 47-18-1501 et seq. (Tennessee Telephone Solicitation Act)

Tennessee imposes stricter consent and calling requirements than federal TCPA.Solar Sales companies operating here face $10,000 per-violation penalties.

Tennessee Solar Sales Overview

Tennessee requires telemarketer registration with a $2,000 bond before making any solar sales calls. The private right of action under the Consumer Protection Act with potential treble damages adds litigation risk beyond the federal TCPA. Manual dialing after DNC scrubbing is the recommended approach. Solar companies should be aware of TN's Home Solicitation Sales Act requirements for in-home sales following phone leads.

Penalty/Violation

$10,000

Willful

$10,000

Calling Hours

8:00 AM9:00 PM

Private Suit

Allowed

Compliance Checklist

Register with Tennessee Division of Consumer Affairs ($2,000 surety bond),Scrub against federal National DNC Registry and TN DNC list,Manual dialing for cold outreach with DNC compliance,Call only between 8:00 AM and 9:00 PM local time,Identify yourself, company, and purpose within 30 seconds,Prior express written consent before automated or prerecorded calls to cell phones,Send written confirmation of any phone sale within 3 business days,Comply with TN Home Solicitation Sales Act — 3-day right to cancel for in-home sales,Maintain consent records and DNC scrub documentation

What Gets Companies Sued

Common violations for solar companies in TN: (1) Failing to register and bond with Division of Consumer Affairs; (2) Autodial campaigns without written consent; (3) Calling DNC-registered numbers; (4) Not providing 3-day cancellation notice for in-home sales; (5) Not sending written confirmation of phone sales.

Special Exemptions

No solar-specific telemarketing exemptions in TN. EBR exemption applies to past customers. Registration with Division of Consumer Affairs is mandatory.

Key State Rules

Mini-TCPAYes
RegistrationRequired
Class ActionsNot specified

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This is a compliance reference tool, not legal advice. Data compiled from public statutes, LegiScan, CourtListener, state AG offices, and AI-assisted analysis. Verify all information with qualified counsel before relying on it. Full terms & data sources →