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Tennessee Telecom Compliance Guide

TN

Telecom Compliance Reference · Statute last amended 2023

Mini-TCPA State — High Risk

Calling Hours

8:00 AM–9:00 PM

Min Penalty

Not yet verified

Registration

Required

OverviewCalling HoursConsentRegistrationDNC ComplianceDNC RegistryEnforcementCase LawLegislation

Home Services Telemarketing Compliance in Tennessee

HVAC, roofing, plumbing, and home services telemarketing compliance in Tennessee

⚠

Mini-TCPA State — Tenn. Code Ann. § 65-4-401 et seq.

Tennessee imposes stricter consent and calling requirements than federal TCPA.Home Services companies operating here face Not yet verified per-violation penalties.

Penalty/Violation

Not yet verified

Willful

Not yet verified

Calling Hours

8:00 AM–9:00 PM

Private Suit

No

Compliance Checklist

✓Scrub National DNC Registry before all cold calling campaigns
✓Check for state-level DNC list requirements
✓Register as telemarketer if state requires
✓Call only during permitted hours in recipient's timezone
✓Obtain written consent before sending marketing SMS
✓Honor all do-not-call requests immediately
✓Use accurate caller ID — display business name or number
✓Disclose company name within first 30 seconds of call
✓Do not use prerecorded messages without prior written consent
✓Maintain records of consent and opt-out requests

What Gets Companies Sued

✗Calling DNC-registered homeowners
✗Door-to-door follow-up calls without consent
✗Post-disaster solicitation restrictions (some states)
✗Calling outside permitted hours
✗No identification at start of call

Key State Rules

Mini-TCPAYes
RegistrationRequired
Class ActionsNot specified
Consent Requirements→Registration Details→DNC List→

Home Services Enforcement in Tennessee

Nashville Home Services Corp.

$1,850,000

Jun 2024

prerecorded messagescalling hours

Class action settlement for prerecorded calls outside permitted hours.

All enforcement actions in Tennessee →

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This is a compliance reference tool, not legal advice. Data compiled from public statutes, LegiScan, CourtListener, state AG offices, and AI-assisted analysis. Verify all information with qualified counsel before relying on it. Full terms & data sources →