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Louisiana

Telecom Compliance Reference — Updated January 2023

Mini-TCPA State — High Risk

Calling Hours

8:00 AM–9:00 PM

Min Penalty

$500

Registration

Not Required

Overview Calling Hours Consent Registration DNC Enforcement Case Law Legislation

Solar Sales Telemarketing Compliance in Louisiana

Solar and energy telemarketing compliance in Louisiana

Guide last reviewed: January 2025

⚠

Mini-TCPA State — La. R.S. § 45:844.11 et seq.

Louisiana imposes stricter consent and calling requirements than federal TCPA.Solar Sales companies operating here face $500 per-violation penalties.

Louisiana Solar Sales Overview

Solar telemarketing in Louisiana requires LPSC registration ($400/year) and, if using any autodialer, a separate ADAD permit with $10,000 bond. The 8 PM cutoff and Sunday ban are stricter than federal. Louisiana's broad ADAD definition means your predictive dialer is covered even if it dials from a preset list. The UTPCPL provides strong consumer remedies for misrepresenting savings — treble damages if you keep doing it after an AG warning. Watch hurricane season closely — emergency declarations shut everything down. The enhanced penalty for calling residents over 65 is particularly relevant for solar, where door-knocking and calling in older neighborhoods is common.

Penalty/Violation

$500

Willful

$1,500

Calling Hours

8:00 AM–9:00 PM

Private Suit

Allowed

Compliance Checklist

✓Register with LPSC DNC program — $400 annual fee,If using ADAD equipment, obtain LPSC permit with $10,000 surety bond,Scrub against Louisiana state DNC list AND federal DNC Registry quarterly,Manual dialing for cold outreach — 8 AM to 8 PM Monday through Saturday only,NO Sunday or state holiday calls,Monitor governor emergency declarations — stop all campaigns immediately,Identify yourself, company, and purpose within 30 seconds,Do NOT misrepresent savings estimates, tax credits, utility partnerships, or equipment costs,Obtain written consent before any automated calls, texts, or prerecorded messages,Louisiana ADAD definition covers systems dialing from preset lists — broader than federal,Honor opt-out immediately and maintain internal DNC list,Enhanced penalties ($3,000) for calling residents over 65,Do NOT spoof caller ID — treble damages plus $10,000 per violation,Louisiana home improvement contractor licensing may apply to solar installations,Keep call records for at least 2 years

What Gets Companies Sued

✗Common solar violations in Louisiana: (1) Auto-dialing without LPSC ADAD permit; (2) Not registering with LPSC; (3) Calling on Sundays or after 8 PM; (4) Misrepresenting savings estimates or utility partnerships under the UTPCPL; (5) Calling DNC-registered numbers; (6) Continuing campaigns during hurricane emergency declarations; (7) Targeting elderly homeowners without EBR (enhanced $3,000 penalties for over-65).

Special Exemptions

No solar-specific exemptions in Louisiana. Standard EBR (6 months only) for existing customers. Express request exemption for inbound leads.

Key State Rules

Mini-TCPAYes

RegistrationNot Required

Class ActionsAllowed

Consent Requirements→Registration Details→DNC List→

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This is a compliance reference tool, not legal advice. Data compiled from public statutes, LegiScan, CourtListener, state AG offices, and AI-assisted analysis. Verify all information with qualified counsel before relying on it. Full terms & data sources →