Insurance Telemarketing Compliance in Louisiana
Insurance agency telemarketing and lead generation compliance in Louisiana
Guide last reviewed: January 2025
Mini-TCPA State — La. R.S. § 45:844.11 et seq.
Louisiana imposes stricter consent and calling requirements than federal TCPA.Insurance companies operating here face $500 per-violation penalties.
Louisiana Insurance Overview
Insurance telemarketing in Louisiana requires dual registration awareness: LPSC DNC registration ($400/year) for telemarketing generally, and Louisiana Department of Insurance compliance for insurance-specific rules. The 6-month EBR window is a trap for agents who assume the federal 18-month standard applies — it does not in Louisiana. The enhanced $3,000 penalty for calling subscribers over 65 is particularly relevant for Medicare supplement and life insurance marketing. The ADAD permit requirement ($10,000 bond) means any predictive dialer operation needs separate authorization. The emergency declaration ban is critical during hurricane season when policyholders are most likely to need outreach — but marketing calls must stop; only existing policy obligation calls are exempt.
Penalty/Violation
$500
Willful
$1,500
Calling Hours
8:00 AM–9:00 PM
Private Suit
Allowed
Compliance Checklist
What Gets Companies Sued
Special Exemptions
Licensed insurance agents with existing policyholders have an EBR exemption for manual calls — but only 6 months from last interaction, not the federal 18 months. Calls about existing policy obligations (existing debt/contract exemption) are separately exempt.
Key State Rules
Insurance Enforcement in Louisiana
Crescent City Insurance Leads
$195,000Jul 2023
Insurance lead generator fined for calling LA DNC registrants.
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Catalyst Partners specializes in telecom compliance for Insurance companies operating in Louisiana and across the country. We build the systems, you make the calls.
Book a Compliance Call →This is a compliance reference tool, not legal advice. Data compiled from public statutes, LegiScan, CourtListener, state AG offices, and AI-assisted analysis. Verify all information with qualified counsel before relying on it. Full terms & data sources →