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Louisiana

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Telecom Compliance Reference — Updated January 2023

Mini-TCPA State — High Risk

Calling Hours

8:00 AM9:00 PM

Min Penalty

$500

Registration

Not Required

Insurance Telemarketing Compliance in Louisiana

Insurance agency telemarketing and lead generation compliance in Louisiana

Guide last reviewed: January 2025

Mini-TCPA State — La. R.S. § 45:844.11 et seq.

Louisiana imposes stricter consent and calling requirements than federal TCPA.Insurance companies operating here face $500 per-violation penalties.

Louisiana Insurance Overview

Insurance telemarketing in Louisiana requires dual registration awareness: LPSC DNC registration ($400/year) for telemarketing generally, and Louisiana Department of Insurance compliance for insurance-specific rules. The 6-month EBR window is a trap for agents who assume the federal 18-month standard applies — it does not in Louisiana. The enhanced $3,000 penalty for calling subscribers over 65 is particularly relevant for Medicare supplement and life insurance marketing. The ADAD permit requirement ($10,000 bond) means any predictive dialer operation needs separate authorization. The emergency declaration ban is critical during hurricane season when policyholders are most likely to need outreach — but marketing calls must stop; only existing policy obligation calls are exempt.

Penalty/Violation

$500

Willful

$1,500

Calling Hours

8:00 AM9:00 PM

Private Suit

Allowed

Compliance Checklist

Register with LPSC DNC program — $400 annual fee,If using ADAD equipment, obtain LPSC permit with $10,000 surety bond,Scrub against Louisiana state DNC list AND federal DNC Registry quarterly,Manual dialing for cold outreach — 8 AM to 8 PM Monday through Saturday only,NO Sunday or state holiday calls,Monitor governor emergency declarations — stop all campaigns immediately,Identify yourself as a licensed agent and disclose sales purpose within 30 seconds,Do NOT misrepresent policy terms, coverage, pricing, or exclusions,EBR exemption for current policyholders — but only 6 months from last interaction,Obtain written consent before any automated calls, texts, or prerecorded messages,Honor opt-out immediately and maintain internal DNC list,Enhanced penalties ($3,000) for calling subscribers over 65,Medicare and health insurance calls subject to additional CMS requirements,Louisiana Department of Insurance regulatory compliance required,Do NOT spoof caller ID,Keep call records for at least 2 years

What Gets Companies Sued

Common insurance violations in Louisiana: (1) Auto-dialing Medicare consumers without consent; (2) Using ADAD equipment without LPSC permit; (3) Misrepresenting policy coverage or pricing; (4) Relying on 18-month federal EBR when Louisiana allows only 6 months; (5) Calling on Sundays or after 8 PM; (6) Not registering with LPSC; (7) Calling DNC-registered elderly consumers ($3,000 enhanced penalty).

Special Exemptions

Licensed insurance agents with existing policyholders have an EBR exemption for manual calls — but only 6 months from last interaction, not the federal 18 months. Calls about existing policy obligations (existing debt/contract exemption) are separately exempt.

Key State Rules

Mini-TCPAYes
RegistrationNot Required
Class ActionsAllowed

Insurance Enforcement in Louisiana

Crescent City Insurance Leads

$195,000

Jul 2023

dnc violationno consent

Insurance lead generator fined for calling LA DNC registrants.

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This is a compliance reference tool, not legal advice. Data compiled from public statutes, LegiScan, CourtListener, state AG offices, and AI-assisted analysis. Verify all information with qualified counsel before relying on it. Full terms & data sources →